Critical to the partnership was Alibaba Cloud professional service and support team. Alibaba Cloud's responsive and dedicated support team via DingTalk offered premium support that allowed TNG Digital to find fast solutions to any problem 24/7.
About
TNG Digital Sdn Bhd
TNG Digital Sdn Bhd
TNG Digital Sdn Bhd is a joint venture between Touch ‘n Go Sdn Bhd and Ant Financial Group. Together they have embarked on a journey to support a reliable mobile wallet for Malaysians. By employing the same Alibaba Cloud Infrastructure-As-A-Service platform as Alipay, TNG Digital was able to harness cloud computing and the latest cloud technologies to enable Malaysians with the power of mobile payments.
Challenge
TNG Digital had obtained the Central Bank of Malaysia (BNM)’s approval to operate and provide mobile e-wallet services. The new mobile e-wallet enables Malaysians to experience a secure, convenient and seamless payment ecosystem to perform online shopping, bill payment, retail payment via Quick Response (QR) codes, as well as Peer-to-Peer fund transfers.
Why Alibaba Cloud?
Critical to the partnership was Alibaba Cloud professional service and support team. Alibaba Cloud's responsive and dedicated support team via DingTalk offered premium support that allowed TNG Digital to find fast solutions to any problem 24/7. Furthermore, the cutting- edge cloud technology as well as the comprehensive security solution, enabled TNG Digital to comply with the regulatory requirements for faster go to market product deliverables.
Creating an ecosystem for mobile payments requires a secure, reliable, and quick infrastructure. Among the many products the joint venture used is ECS which allowed reliable and easy scalability. Adding to ECS, TNG Digital also commissioned CDN, as Malaysia already had a datacenter CDN, for rapid transfer of payments with limited latency. Finally, Alibaba's Anti-DDoS provided the security needed to thwart unwanted attacks.
Results
Once the vision to move the country into the realm of digital payments is achieved, the future roadmap for TNG Digital Sdn Bhd is to leverage on Alibaba Cloud's data technology to analyze customer behavior to facilitate a smarter digital wallet solution with the aim of enhancing customer experiences.
Overall, Alibaba Cloud brings new cutting-edge technology, global security standards, and operational effectiveness. The combination allows TNG Digital Sdn Bhd to focus on building better products and services. Alibaba Cloud's flexibility and scalability will support the company to adapt to new challenges and the demands of the business environment.
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Quick Look
Overall, Alibaba Cloud brings new cutting-edge technology, global security standards, and operational effectiveness. The combination allows TNG Digital Sdn Bhd to focus on building better products and services.
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