E-Commerce on Alibaba Cloud Europe

Our solutions come with the same leading technologies that support Double 11, paving the way for advanced e-commerce scenarios such as omnichannel marketing, livestreaming, and personalized content recommendation. They are also capable of dealing with sudden traffic spikes, helping you quickly connect to your global users while protecting your businesses from web attacks. With our e-commerce solutions, you can readily transform and grow your business through Covid-19.

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COVID-19 is changing the landscape of the retail industry, leading to a surge in e-commerce and accelerated digital transformation. Underpinning the new era of retail is omnichannel customer experience, digitization of commerce scenarios, and big data analytics among others.

Alibaba Cloud is a proven pioneer to help your businesses recover from the crisis and drive business growth by utilizing cloud, big data and AI technologies . With practical experience of the world’s leading retail business, local data centers, and a dedicated local team, we provide tailored solutions to address your challenges and help your business to grow in the new digital era.

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Global Infrastructure and Local Support

Local Data Center

2 regions in Europe
for European Companies

Regulatory Compliance

Meet European Data Compliance and Security Regulations

27 Regions

Over the Globe et 22 Regions in Asia

24 x 7 Technical Support

1-on-1 Consultation
Faster Response

Empowering Innovations with Alibaba Cloud Support

Alibaba Cloud provides a secure and intelligent service specifically designed to empower retail business on the cloud. Submit your application today, and one of our dedicated account managers will get in touch with you soon.

E-Commerce Support Plan

Worth up to $8,500 in value

Including free trial on 50 products worth $1700-$8500 USD, 1-on-1 consultation, proof of concept support, data migration assistance, free learning courses.

Apply for E-Commerce Support Plan

Product Support

Free trial

Up to $1000 Proof-of-Concept Credit

Marketing & Sales Support

Invitation to excusive local Alibaba Cloud events

Marketing support and co-marketing opportunities, plus listing on www.alibabacloud.com as E-Commerce Solution Provider

Account Support

24X7X365 Customer Support

1-on-1 Account Manager with preferred pricing

Cloud Migration Assistance

Training Support

E-Commerce Free Training Courses

1. E-Commerce Support Plans are intended for new enterprise accounts in the retail industry only. Purchases must be made directly on www.alibabacloud.com to be eligible. Resellers, distributers, and offline customers are not eligible.
2. A specialist will get in touch with you shortly after submission. As part of the submission process, you will need to submit details of your proof-of-concept project for review and approval purposes.
3. The amount approved is subject to adjustment and may be only partially approved.

How Can We Help Your E-Commerce Business? Learn More About Alibaba Cloud E-Commerce Solution

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E-Commerce Challenges and Solutions

From limited technological know-how to strict regulatory processes,
E-Commerce companies are facing a wide variety of challenges that can potentially limit business growth.

Major Challenges

Deal with Sudden Traffic Spikes

Having faced countless challenges from large scale online promotions on our e-commerce websites, Alibaba Cloud products are capable of handling the sudden traffic spikes. Our products also automatically adjust the amount of the resources you need and distribute traffic among these resources, ensuring the performance of your application in a cost-effective way.

Quickly Reach Your Users in Asia

Alibaba Cloud has 18 data centers in Asia Pacific region, taking the advantages of our presence and excellent network performance, your e-commerce websites can provide users with fast and smooth browsing and a better online shopping experience.

Track and Analyze User Behaviors

Data analysis is crucial for marketing specialists and product managers. Alibaba Cloud Log Service provides you with the WebTracking SDK that you can integrate into your online store website. You can aggregate and analyze this data and then make marketing and product innovation decisions based on insights.

Safeguard Business from Web Attacks

Besides providing internationally compliant services, Alibaba Cloud provides comprehensive security solutions for your e-commerce websites and apps, including Anti DDoS protection, Web Application Firewall, and Managed Security Services to ensure your data stay safe.

Create Precise Search Engines

Alibaba Cloud search-technology products provide simple, low-cost, stable, and efficient search solutions for your e-commerce websites or applications. These mature services are based on advanced machine learning or deep learning developed by Taobao, the world's leading e-commerce website, and are also used by all major business units of Alibaba Group.

Intelligent Recommendations

With ever-increasing products and content, it is difficult for people to find what they really want to buy or read. Alibaba Cloud e-commerce solution can help you easily process massive amounts of data as well as automatically recommend related products to your customers in an easy, fast, scalable, and cost effective way.

Face Challenges? Contact Us to Get Full Solution Consultation

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Recommended Products and Solutions

Network Enhanced Elastic Compute Service

Perfectly designed for applications that require strong PPS capability or with high concurrency scenarios like E-commerce websites.Learn More

Relational Database

Optimized for flash sales to resolve performance issues in handling concurrent user requests to frequently used data. Learn More

ApsaraDB for Redis

Fully-managed, in-memory database service compatible with Redis protocols. Learn More

Content Delivery Network (CDN)

Our widely distributed nodes in Asia Pacific can effectively accelerate the response to user requests and increase the response rate. Learn More

Global Accelerator

A network acceleration service benefiting from high-quality bandwidth and global transmission networks provided by Alibaba Cloud. Learn More

Short Message Service

Drive growth by sending personalized and hyper-targeted messages to users. Learn More

Web Application Firewall (WAF)

WAF secures your core business data and prevents server malfunctions caused by malicious activities and attacks. Learn More

Anti-DDoS Premium

Protecting your business from loss of income and users as well as reputation damage caused by potential DDoS attacks. Learn More

Image Search

An intelligent image search service with product search and generic search features to help users resolve image search requests. Learn More

Customer Success Stories

See how companies large and small are leveraging Alibaba Cloud to grow and improve their business

By leveraging Alibaba Cloud's expertise in retail digitalization as well as by harnessing Alibaba Cloud's robust solutions, El Corte Inglés provides a more personalized customer experience and pushes for innovation.

Headquartered in Madrid, El Corte Inglés is the largest department store group in Europe and ranks third worldwide. El Corte Inglés is the only department store in Spain. With nearly 80 years of experience, the group has more than 90,000 employees.

In addition to outstanding technology & products, Alibaba Cloud has a strong support team who are willing to work closely with our engineers, and that is vital to our success.

HK Express, Web IT Infrastructure Team

HKExpress was founded in October 2013 as Hong Kong's first low-cost airline. By focusing on low airfare and high reliability, HK Express has brought real competition to not only the Hong Kong market but also the surrounding regions. Currently, HK Express flies to destinations around Asia including cities in Japan, Korea, Thailand, Taiwan, China, Cambodia, and Vietnam. HKExpress leverages the latest technology such as the top-of-the-line aircraft and new information systems to reduce operating costs and also bring a new level of safety for every client.

Alibaba Cloud provides a comprehensive set of product portfolios ranging from IaaS, Big Data, AI, and Security to meet various use cases and needs of Tokopedia.

Tokopedia (www.tokopedia.com) is an Indonesian technology company with a mission to democratize commerce through technology. It is the leading marketplace platform in Indonesia, empowering millions of merchants and consumers to participate in the future of commerce. Tokopedia’s vision is to build an ecosystem where everyone can start and discover anything with ease.

In just two days Lazada's application supported over 1.3 billion visits, with customers buying and shipping throughout southeast Asia.

Lazada's CTO

Launched in 2012, Lazada is the number-one online shopping and selling platform in Southeast Asia – present in Indonesia, Malaysia, the Philippines, Singapore, Thailand, and Vietnam. With 300 million SKUs available, Lazada offers the broadest range of products in categories from beauty, fashion, and consumer electronics to household goods, toys, sports equipment, and groceries.

By implementing Alibaba Cloud’s CDN and WAF services and working with Alibaba Cloud’s security professionals, AirAsia identified 90 percent of the traffic as Bots. Now, Alibaba Cloud provides Air Asia with weekly security reports and regular updates.

Declan Hogan, Group CIO, Air Asia

Founded in 1993 and headquartered in Malaysia, AirAsia is the largest airline in Malaysia and prides its self for its low-cost, high availability and superior customer service. Internationally, AirAsia is ranked as one of the world’s best low-cost airline. AirAsia operates scheduled domestic and international flights to more than 165 destinations spanning 25 countries.

Meet Our Experts

We have dedicated teams in Europe to provide you with local support.
Talk with industry experts of Alibaba Cloud Europe now.

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