When an ApsaraMQ for MQTT instance expires or your account balance is insufficient, the instance enters a grace period before service suspension and eventual release. Renew your instance or settle overdue payments before the grace period ends to prevent permanent data loss.
Subscription instances
After a subscription instance expires, it moves through the following stages:
| Stage | Duration | What happens |
|---|---|---|
| Grace period | 15 days after expiration | The instance runs normally. Renew during this window to avoid disruption. |
| Service suspension | Day 16 through Day 30 | ApsaraMQ for MQTT service is suspended. The instance and its resource data are temporarily retained. |
| Release | After Day 30 (15 days of suspension) | The instance is released. All data, including topics and Group IDs, is permanently deleted and cannot be recovered. |
Timeline
Expiration
|
+-- Days 1-15: Instance runs normally (grace period)
|
+-- Day 16: Service suspended, data retained
|
+-- Day 31: Instance released, all data permanently deletedOnce released, the instance and all associated data cannot be recovered. Renew your subscription before the grace period ends.
Pay-as-you-go instances
Pay-as-you-go ApsaraMQ for MQTT instances are no longer available for purchase. The following information applies only to existing pay-as-you-go instances.
Billing cycle
Pay-as-you-go instances are billed in 24-hour cycles. The next day, Alibaba Cloud measures the previous day's usage, generates a bill, and deducts the fee from your account balance. Bills are typically issued within 8 to 10 hours after the billing cycle ends.
Insufficient balance
If your account balance cannot cover the bill, the instance enters the following stages:
| Stage | Duration | What happens |
|---|---|---|
| Grace period | 24 hours after the payment becomes overdue | The instance runs normally. Settle the overdue payment during this window to avoid disruption. |
| Service suspension | Day 2 through Day 8 | ApsaraMQ for MQTT service is suspended. The instance and its resource data are temporarily retained. |
| Release | After Day 8 (7 days of suspension) | The instance is released. All data, including topics and Group IDs, is permanently deleted and cannot be recovered. |
Timeline
Payment overdue
|
+-- Hours 0-24: Instance runs normally (grace period)
|
+-- Hour 25: Service suspended, data retained
|
+-- Day 9: Instance released, all data permanently deletedOnce released, the instance and all associated data cannot be recovered. Settle overdue payments before the grace period ends.