Announcement

• WebMail /Domain Management Update Log
• Alibaba Mail Client Version Update Logs

Product Introduction

• Introduction to Alibaba Mail
• Alibaba Mail Edition Description
• Noun Explanation
• Specification Parameter

Pricing

• Purchase and Renewal
• Version Upgrade Rules and Procedures
• Unsubscription Description

Quick Start

• Quick Start of Alibaba Mail
• Alibaba Mail Activate Guide
• Email Service Transfer Process
• Email Domain Name Resolution

Alibaba Cloud Console

• How to Handle The Error Message that The specified domain name has already been registered, please use an unregistered one
• Precautions for Binding Domain Names of Alibaba Mail
• Change the Domain Name of Alibaba Mail
• Change Password of the Postmaster Account for Alibaba Mail
• Reset Security Mobile Phone and Security Question of Postmaster Account
• How to Add the Number of Alibaba Mail Accounts
• How to Reduce the Number of Alibaba Mail Accounts
• Alibaba Mail Sub-account Capacity Description
• How to Transfer Alibaba Mail to Another Alibaba Cloud Account?
• Domain Name Release Process of Alibaba Mail

Postmaster Feature

• Introduction to the Email Management Platform
• DEPTs & Users Management
• Security
• Reports
• Customization
• Tools
• Advanced

Staff Feature

• Mailbox Usage
• Webmail Settings
• Email Collaborative Work
• Email Usage Security
• Client Configuration
• Features

Business Guidance

• Description of Data Migration between Alibaba Mail
• Domain Management Log Description
• Alibaba Mail Filtering Rules for Virus Attachment Names
• Alibaba Mail Data Storage
• The Description of Email Service that Cannot Be Transferred After Transferred out of The Agency

Solution

• Email Migration
• Email Security
• Client Configuration and Standard Protocols (SMTP/IMAP)
• How to Handle Email Delivery Failure

FAQ

• Postmaster Functionality Usage Issues
• Renewal Issues
• Sending and Receiving Issues
• Domain Resolution Issues
• Email Migration Issues
• Logon Issues
• Webmail and Email Clients Usage Issues
• Security Issues
• Email Bounce Issues
• Other Issues

Service Level Agreement