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    After Sales Support

    After Sales Support

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      • Pricing

        • Pricing
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      • FAQ

        • Can I prchase a different support plan for different services? Can the same plan be used for multiple accounts?
        • How do I cancel an Alibaba Cloud after-sales support subscription?
        • How do I determine if I must open a critical ticket?
        • How quickly will I get feedback? And how long will it take for my problem to be resolved?
        • How do I request support from Alibaba Cloud?
        • How will I be billed for Alibaba Cloud support?
        • What kinds of issues are supported?
        • Which operations must be avoided while using Alibaba Cloud services?
        • What third-party software is supported?
        • Which support plans does Alibaba Cloud offer and how are they different?
        • Do you speak my language?
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