This article focuses on the differences in usage after you migrate mailboxes from the third-party email service to Alibaba Mail.
Different service providers have different user interface designs and feature settings. When you migrate mailboxes from the third-party email service to Alibaba Mail, you may be affected by the following factors, which will bring you a different experience. Understanding the features of the product can improve your experience.
We recommend that you use the Webmail or Alibaba Mail client.
Here are a few examples of common feature settings differences:
Outlook
Category | Before the Migration | After the Migration | Description | References |
Configuration Method | Use Exchange Web Services(EWS) to configure accounts | Configure the accounts by IMAP protocol | Use IMAP protocol to configure accounts | |
Email Display | Outlook uses RTF format to write the email, sends email with table and Content-Type in email header contains both ms-tnef and text/plain. Outlook can display the table. | Display as plain text | MS-TNEF is a proprietary format. It is recommended that the sender modify the Outlook settings which change RTF to HTML to avoid compatibility problems and cause abnormal email format. | |
Email Synchronization | Email synchronization without delay | Suspected delay in email Synchronization | The default automatic synchronization time of Outlook is once every 30 minutes, which can be modified in the Option settings. | |
Email Migration | Email tags, custom folders, and special categories (Follow-up emails, etc.) can be displayed in Outlook | Email tags, custom folders, and special classifications (Follow-up emails, etc.) will not be migrated from the original mailbox | It is recommended to mark important emails on the Alibaba Mail Webmail or client again after migration. | |
Email Mark | Outlook email mark completed (tick), the flag can be changed to completed or clear mark. | Can't change to completed (tick), can only tag emails or clear tags | If the completed status is required, we recommend that you use the Webmail or Alibaba Mail client. | |
Email Recall | The sent email can be directly withdrawn in Outlook for Microsoft accounts | Sent emails cannot be recalled on Outlook | It is recommended to use Alibaba Mail Webmail or Alibaba Mail client to recall emails. | |
Automatic Forwarding | Setting up automatic forwarding on Outlook does not delay | Open Outlook and the rules on Outlook will be executed after new emails are synchronized to Outlook. | Need to set up automatic forwarding in Webmail and Alibaba Mail client | |
Email Display | The name displayed by the Outlook of sender account is the display name set by the Exchange mailbox itself | The sender name of an email that using Alibaba Mail sent on Outlook becomes the name set on Outlook instead of Alibaba Mail custom nickname. (It is the same whether it is calling the Outlook plug-in of the mailbox to send emails, configuring ldap to get the address book to send emails, or searching directly in the recipient column or entering the account number to send emails.) | Outlook will display its own configuration information first. It is recommended to use the Webmail or Alibaba Mail client. |
Foxmail
Category | Before the Migration | After the Migration | Description | References |
Address Book Synchronization | Synchronize contacts and calendars via ActiveSync | Address book without plug-in synchronization, calendar will be automatically synchronized | To synchronize the address book, each user needs to export the address book on the Webmail and then import it to Foxmail. The calendar will be synchronized automatically. | |
Account Configuration | If the original Tencent email account has been configured | On the basis of the original configured Tencent account, if directly modified to other services, a pop-up window will ask to use WeChat scan the code, and the verification will still be Tencent email account. | Tencent has restricted Foxmail and suggested to create a new account configuration on Foxmail. |
iOS Calendar
Category | Before the Migration | After the Migration | Description | References |
iOS Calendar | Schedule can be modified on the iOS calendar | Unable to modify on the iOS calendar | Please modify it on the Webmail or Alibaba Mail client |
Others
Category | Before the Migration | After the Migration | Description | References |
Email Archive | The email needs to be archived locally on a regular basis due to capacity constraints | Limited capacity as well as 2 million email quantity limit | In the mailbox within the validity period of the service, the mail archived for a maximum of 5 years | |
Email Display | The layout of email content displayed normal | The layout of email content displayed disordered. | The different service providers have different support for html styles or tags. we recommend that you test the content and optimize | |
Calendar Modification | Modifying a schedule participant will only notify the changed person | Modify schedule information will be notified to everyone |
Alibaba Mail is a powerful email service, which has the advantages of high efficiency, security and stability. After fully understanding the various functions, we believe you will feel a better experience.