Reliable
“Time Fragment Service”
Stable
Handle peak load with zero downtime
Scalable
Backend
Technology
Asia Pacific
SME/Startup
“e-Chauffeur has reduced operational costs using Alibaba Cloud’s elastic resources, and enhanced customer experience with the security and high-speed read-write operations of Alibaba Cloud servers and databases.”
About
E-Chauffeur
E-Chauffeur
E-Chauffeur, China's largest transportation services company, offers affordable, safe, and convenient chauffeur services in 20 Chinese cities. As a mobile browser based service, e-Chauffeur is growing rapidly and currently has over 5 million registered users and more than 20,000 chauffeurs. It plans to launch chauffeur services in more than 100 cities within the next couple of years.
Challenge
As a rapidly growing B2C transportation company, the challenge for e-Chauffeur was handling such rapid growth. They needed increased load during peak hours and a scalable backend cloud infrastructure to handle peak load with zero downtime.
Why Alibaba Cloud?
The Pay-As-You-Go model and built-in elasticity in all its services also enables e-Chauffeur to save tens of thousands of RMB in IT costs each year. With the innovative “Time Fragment Service” operating system powered on the highly reliable and available Alibaba Cloud network, e-Chauffeur has grown rapidly with zero downtime. As e-Chauffeur transportation services are cyclical, e-Chaffeur programmatically scheduled the activation and release time of ECS to handle traffic according to the daily peak periods from 7pm to midnight. e-Chauffeur is also able to monitor the current situation with real-time updates via cloud monitoring alerts via CloudMonitor.
The Pay-As-You-Go model and built-in elasticity in all its services also enables e-Chauffeur to save tens of thousands of RMB in IT costs each year.
“Since our inception three years ago we have been able to run our infrastructure at a nominal cost and save tens of thousands of RMB in IT expenditure each year! We have restored the entire service within two minutes, without end users even being aware of a problem during fault simulation drills. We feel lucky to be able to grow alongside such a big company like Alibaba Cloud,” adds e-Chauffeur’s CTO.
Architecture
Products used: ECS, ApsaraDB for RDS, CloudMonitor, OSS, CDN, Server Load Balancer
e-Chauffeur uses ECS and Server Load Balancer for load distribution and fault-tolerance. The company has designed a cache layer using two high-memory ECS and ApsaraDB for Redis for rapid data access. In addition, the company uses two ApsaraDB for RDS servers to store and process data, and to create backups of all orders, relevant driver information and logs. e-Chauffeur also uses Object Storage Service (OSS) to store and take backups of files, headshots, and other unstructured data.
The built-in security of Alibaba Cloud at each layer of the network and resources makes deployment secure. CloudMonitor also sends alerts and notifications about security breaches and performance issues, and provides insights into resource utilization. This has helped the company to enhance performance and save on operational costs.
The company uses ApsaraDB for RDS and cache server to enhance system performance. Server Load Balancer and OSS are utilized to make deployment both redundant and fault-tolerant. As a result, e-Chauffeur is able to offer its customers across cities a consistent and seamless experience by leveraging Alibaba Cloud BGP multi-line network connectivity between the north and south of China.
In addition, the company's uses ApsaraDB for RDS and a cache layer to ensure consistent and high performance. In fault simulation drills, e-Chauffeur is able to restore the entire service within 2 minutes, without end users being aware of a problem.
Featured
Products
Products
An online computing service that offers elastic and secure virtual cloud servers to cater all your cloud hosting needs.
An on-demand database hosting service for MySQL, SQL Server and PostgreSQL with automated monitoring, backup and disaster recovery capabilities.
Automate performance monitoring of all your web resources and applications in real time
An encrypted and secure cloud storage service which stores, processes and accesses massive amounts of data from anywhere in the world
A scalable and high-performance content delivery service for accelerated distribution of content to users across the globe
Respond to sudden traffic spikes and minimize response time with Server Load Balancer
Other Related Stories
A.I. Nemo
Alibaba Cloud impressed A.I. Nemo with how it withstood their tests for minimizing latency and low packet loss rate during high network traffic.
CloudCC
The security and reliability of Alibaba Cloud services directly impact CloudCC’s business, as providing stable access to cloud-based enterprise applications is critical to their business.
Lens
Lens Technology chose Alibaba Cloud based on the leading status in the China market, their expertise in e-commerce, and their presence in the U.S and Europe where Lens Technology has a strong customer base.
Quick Look
With the innovative “Time Fragment Service” operating system powered on the highly reliable and available Alibaba Cloud network, e-Chauffeur has grown rapidly with zero downtime.
Product/Solution Used
See all products
A Free Trial That Lets You Build Big!
Start building with 50+ products and up to 12 months usage for Elastic Compute Service
Get Started for Free Get Started for Free
