We regret to inform you that due to business adjustments and a strategic upgrade, Time Series Database for InfluxDB® will reach its End of Life (EoL) phase and cease all services permanently on October 23, 2026 (Singapore Time). If you are currently using this product, please pay attention to the following timeline and recommendations to ensure a smooth transition for your business:

Key Timeline (Singapore Time)

• End of New Purchases: As of October 23, 2025 (SGT), new purchases and product iterations will no longer be accepted.
• End of Renewals: As of April 23, 2026 (SGT), renewal and configuration change services will be discontinued.
• Service Termination: All services related to this product will cease on October 23, 2026 (SGT).

Impact Summary

• From October 23, 2025 (SGT), no new orders will be accepted, and no new features or updates will be provided for the product.
• From April 23, 2026 (SGT), we will no longer accept renewal or configuration change orders, and patches will not be offered. Existing services will continue until the EOL termination date.
• After October 23, 2026 (SGT), product functions, data storage, and technical support will be permanently discontinued. Therefore, no documentation access, troubleshooting, or technical assistance will be provided.

Recommended Actions

• To minimize business disruption, we strongly recommend migrating to Lindorm, our cloud-native multimodal database, before the date of the Service Termination. By adopting this solution, your applications can gain enhanced capabilities for time-series data storage and real-time analysis after adapting the business code, while also benefiting from the following migration guarantees:
  • Dedicated Technical Support: One-on-one expert consultation during migration. Reach us via support tickets or your account manager.
  • Stable Long-Term Service: Lindorm will continuously provide updates and enhancements to meet your evolving needs.
• One-Click Migration: You can utilize the Lindorm Tunnel Service (LTS) tool for a one-click migration, but please note that code modifications may be necessary afterward. We recommend evaluating your specific situation before proceeding. You can refer to the migration guide in the product documentation for step-by-step instructions. (Note: Migration plans can be tailored to your specific scenarios; feel free to reach out for customized assessments).

If you have any questions, please submit support tickets to contact us.

We sincerely apologize for any inconvenience this may cause and appreciate your understanding and support. We look forward to providing you with a superior service experience through the cloud-native multi-model database, Lindorm!