Alibaba Cloud, together with DAMO Academy and Cainiao, the logistics arm of Alibaba Group, provides a smart logistics solution based on data intelligence and artificial intelligence (AI). This solution simplifies warehousing workloads with automated operations and full-link management system; accelerates location-based services with high-accuracy address processing capability, and powers high-efficiency dispatch with AI-powered real-time EasyDispatch. These features combine to help you keep your logistics on schedule, robust, and with the pace of customer demands.
Industry-Wide Knowledge Empowerment
Alibaba Group provides market-proven experience and knowledge from a complete business ecosystem based on 20+ years of global e-commerce and logistics business operations.
Global Logistics Network Coverage
Cainiao Network operates a global fulfillment network with nine sorting centers and 500+ logistics partners, and holds the capacity to handle one billion packages per day based on Alibaba Cloud’s powerful data intelligence and AI capabilities.
You can save costs of labor and time by using our Intelligent Address Recognition and AI-based Dispatch solutions in your business without the complicated process of system redesign and reconfiguration.
Optimize Logistics Performance with Alibaba Cloud
Address Recognition Coverage
Address Recognition Accuracy
Task Dispatching Efficiency Improvement
Average On-Site Travel Time Reduction
Enterprise Smart Warehouse
Cainiao helps you design, build, and operate large-scale automated warehouses. You can automate warehouse daily work with smart hardware such as automated guided vehicles (AGVs) and unify management of orders, warehouse, transportation, and billing, to synchronize data throughout the logistics chain and facilitate operations. You can monitor warehouse key factors in real-time on customizable dashboards to make high-accuracy forecasts, plan production accordingly, and enable quick troubleshooting to avoid risks in time.
Intelligent Address Recognition
Intelligent Address Recognition is a one-stop high-accuracy address processing service that leverages NLP technology to perform address correction, completion, normalization, structuring, and labeling, providing standard and recognizable addresses in multiple languages. It also provides address services such as address autocomplete, associated address searching, geocoding and reverse geocoding, and geofencing, to simplify and optimize address recognition and accelerate location-based services.
The EasyDispatch solution provides centralized, real-time dispatch services to improve the efficiency and performance of logistics. The dispatch algorithms are trained on industry best practices from Cainiao to achieve optimal results within predefined business restrictions. You can replicate a service dispatch system on a weekly basis, or develop machine learning models with zero coding with Alibaba Cloud’s robust cloud-native platform and machine learning platform for AI.
Security and Compliance
SOC2 Type II Report
Customer Success Stories
"The key reasons behind this strategic partnership are the broader Alibaba ecosystem, its proven technologies, deep understanding of the logistics industry, and their can-do attitude. SingPost decided to consolidate most of its cloud and on-premises workloads onto Alibaba Cloud for easier management of workloads and benefit from better cost-efficiencies. In particular, Alibaba Cloud provided a platform to host SingPost’s IaaS workloads, including its core parcel/mail tracking system."
HK Puar, CIO of SingPost
SingPost is pioneering and leading in e-commerce logistics in Singapore and around the world. Alibaba Cloud provided various big data and AI solutions in the logistics domain, such as the intelligent last-mile platform, to improve its overall quality of logistics business. SingPost plans several strategic initiatives to enhance its operations and service including an AI dispatching system to assign parcel delivery tasks to delivery men/vehicles optimally, warehouse utilization monitoring and predictions contributing to cost-efficiencies, and address parsing, where Alibaba Cloud technologies will be implemented.
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