Benefits
Customer Success Stories
As a leader in the cloud computing market, Alibaba Cloud has accumulated a large number of successful cases and industrial best practices. Alibaba Cloud provides enterprises with solutions in various scenarios across industries by combining success cases with technological innovation capabilities. When enterprises adopt new technologies or face transformation challenges, they can use cloud best practices to achieve business goals.
Global Efficient Services
Alibaba Cloud provides 7*24 professional services over 30 regions, 89 zones, and more than 3,200 nodes worldwide. Alibaba Cloud understands your business goals and provides professional support staff in different industries and technical fields. Alibaba Cloud uses mature technical frameworks, tools, and processes to support your digital transformation and business innovation.
Full Cloud Journey Support
Alibaba Cloud provides expert services, including professional strategies and technical support throughout the lifecycle of cloud strategy formulation, cloud migration, cloud use, and cloud management. Alibaba Cloud also provides professional training services to ensure your team acquires the necessary skills to maintain the rapid business development and growth.
Basic Services
Alibaba Cloud helps enterprises resolve various issues in the cloud adoption process, provides best practices and suggestions to ensure stable business operations in different stages.
Enterprise Support Plan
Alibaba Cloud provides highly flexible support services to meet your business requirements, ensuring a seamless and smooth experience on Alibaba Cloud.
Partner Support Plan
Alibaba Cloud Partner Support Plan provides a service escalation path for partners. The one-stop service support system improves the service resale capabilities of partners.
O&M Services
Alibaba Cloud provides a variety of O&M services (such as cloud service O&M and architecture inspection) to ensure the system stability and efficiency to meet your business requirements running in cloud during peak hours.
Managed Service
Alibaba Cloud provides customers with dedicated managed service, combined with industrial best practices and technical architecture to well manage cloud resources, reduce costs and risks, improve efficiency and business continuity, and enhance system security and compliance.
Intelligent Advisor
Intelligent Advisor performs comprehensive online inspections for cloud resources, application architectures, and business performance and security, and provides optimization suggestions. This helps improve your business continuity.
Training and Certification
Alibaba Cloud offers more than 40 classroom training courses to provide a comprehensive learning experience, including face-to-face communication with experienced trainers, hands-on training, training camps, and custom courses based on enterprise requirements. In addition, professional certifications help you tackle the toughest challenges in your industry and reach your full potential.
Student Central
Alibaba Cloud Student Central helps students hone technical skills and learn revolutionary technologies. Students can learn the latest trends and explore interesting innovation labs to stand out in competitions.
Upcoming Classroom Training
Alibaba Cloud Academy Classroom Training introduces basic cloud computing skills and provides best practices. The training courses cover a variety of topics (such as cloud computing, big data, security, and networking). The courses are designed to equip you with the skills required to succeed in your positions.
Professional Certifications
Alibaba Cloud professional certifications cover the complete portfolio of products and solutions for major domains within the IT industry. In order to validate and demonstrate your work ability in each domain, the professional certifications prepare you to tackle the toughest positions in your industry and help you reach your full potential.
