[Upgrade] Smart Access Gateway Backend System Upgrade Notice for May 9th and 11th, 2023

Upgrade time:
May 9th, 2023, 14:00 - 22:00 (GMT+8) for regions of UK (London), Australia (Sydney), SAU (Riyadh), Singapore, Japan (Tokyo).
May 11th, 2023, 14:00 - 22:00 (GMT+8) for regions of Indonesia (Jakarta), Malaysia (Kuala Lumpur), Germany (Frankfurt), China (Hong Kong).

Upgrade content: Upgrade of Smart Access Gateway backend services.

Impact of the upgrade:
During the upgrade, the network service of smart access gateway and app may be unavailable for 2-4 times, each time will be limited within 30 seconds. We recommend that you set up standby connections before the upgrade.

Alibaba Cloud will arrange for engineers on duty, should you have any problems, please contact us by submitting a ticket.
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