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Notification of Changes to the Server Load Balancer Service Agreement

The Alibaba Cloud International Website Server Load Balancer Service Level Agreement will be revised on June 15 2025(UTC+8).

The specific updates include a detailed refinement of the SLA for the commercial version of the Application Load Balancer (ALB)、Network Load Balancer (NLB) and Gateway Load Balancer (GWLB) .

For more details, please visit the SLA agreement summary page: https://www.alibabacloud.com/help/en/legal/latest/server-load-balancer-service-level-agreement .

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