Dear Customer,

Pursuant to the Uzbekistan government's regulations on cross-border digital services, starting from 1 September 2026, Alibaba Cloud is required to collect a 12% Uzbekistan value-added tax (VAT) on the services provided to non-business customers who are not VAT-registered(B2C) in Uzbekistan. All VAT collected from customers in Uzbekistan will be remitted to the Uzbekistan tax authority.

To confirm your VAT-registered status, please proceed to Console, access "Expense and Costs - Invoices- Tax ID" to fill in your VAT Registration Number ("VRN"). For customers who do not provide a VRN, Alibaba Cloud will assume they are not VAT-registered and collect a 12% Uzbekistan VAT.

If you have any further questions, please feel free to contact your Alibaba Cloud business representative or our support team by opening a support ticket through the console.

Thank you for your ongoing support.

Alibaba Cloud