Service Upgrade

[Network Upgrade] Upgrades on Oct. 17, 2025(Supplement)

Oct 13, 2025

IT Hardware

Effected time

Oct. 17, 2025 02:00:00 - Oct. 17, 2025 06:00:00 (UTC+08)

Changes

To improve service quality and system stability, the infrastructure and network team will perform network equipment upgrades on Oct. 17, 2025 (UTC+08). The changes are Software maintenance/upgrade, cold patch.

Effected scope

  • Hong Kong Zone C/ B

Description

The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.