Service Upgrade

[Network Upgrade] Upgrades on Mar. 20, 2026(Supplement)

Mar 19, 2026

IT Hardware

To improve service quality and system stability, the infrastructure and network team will perform network equipment upgrades on Mar. 20, 2026 (UTC+08). The 3 changes include:

1. Time: Mar. 20, 2026 00:00:00 - Mar. 20, 2026 06:00:00 (UTC+08)

  • Changes: Software maintenance/upgrade, cold patch
  • Effected scope:
    • Singapore Zone B/ A/ C
    • Singarpore CloudStone Zone B/ A
  • Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

2. Time: Mar. 20, 2026 00:30:00 - Mar. 20, 2026 06:30:00 (UTC+08)

  • Changes: Software maintenance/upgrade, cold patch
  • Effected scope:
    • Bangkok Zone A
  • Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

3. Time: Mar. 20, 2026 01:00:00 - Mar. 20, 2026 07:00:00 (UTC+08)

  • Changes: Software maintenance/upgrade, cold patch
  • Effected scope:
    • Jakarta Zone B/ A/ C
  • Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.