To improve service quality and system stability, the infrastructure and network team will perform network equipment upgrades on July 22, 2026 (UTC+08). The 4 changes include:

1. Time: July 22, 2026 00:00:00 - July 22, 2026 06:00:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Jakarta Zone A/ B
  • Singapore Zone A
  • Singarpore CloudStone Zone B
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

2. Time: July 22, 2026 00:30:00 - July 22, 2026 06:30:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Singapore Zone A/ B
  • Singarpore CloudStone Zone B
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

3. Time: July 22, 2026 01:00:00 - July 22, 2026 07:00:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Bangkok Zone A
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

4. Time: July 22, 2026 02:00:00 - July 22, 2026 08:00:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Hong Kong Zone C/ D
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.