Service Upgrade

[Network Upgrade] Upgrades on Jan. 30, 2026(Supplement)

Jan 26, 2026

IT Hardware

To improve service quality and system stability, the infrastructure and network team will perform network equipment upgrades on Jan. 30, 2026 (UTC+08). The 4 changes include:

1. Time: Jan. 30, 2026 00:00:00 - Jan. 30, 2026 05:00:00 (UTC+08)

  • Changes: Software maintenance/upgrade, cold patch
  • Effected scope:
    • Kuala Lumpur Zone B
  • Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

2. Time: Jan. 30, 2026 00:00:00 - Jan. 30, 2026 06:00:00 (UTC+08)

  • Changes: Software maintenance/upgrade, cold patch
  • Effected scope:
    • Hangzhou CloudStone Zone B
    • Shanghai Zone O
    • China East 1 Finance Zone J
    • China East 2 MYbank Zone O
    • Wulanchabu CCC ACDR Zone B
    • US Southeast Test Cloud 1 Zone A
    • Hangzhou Zone J
    • Singapore Zone B
    • Hangzhou IDPT Cloud 2 Zone B
    • Wulanchabu GIC Zone B
    • China East 2 Finance Zone B
    • China East 1 MYbank Zone J
    • Ulanqab Zone C
  • Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

3. Time: Jan. 30, 2026 00:45:00 - Jan. 30, 2026 06:45:00 (UTC+08)

  • Changes: Software maintenance/upgrade, cold patch
  • Effected scope:
    • Bangkok Zone A
  • Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

4. Time: Jan. 30, 2026 02:00:00 - Jan. 30, 2026 08:00:00 (UTC+08)

  • Changes: Software maintenance/upgrade, cold patch
  • Effected scope:
    • Hong Kong Zone D
  • Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.