To improve service quality and system stability, the infrastructure and network team will perform network equipment upgrades on Dec. 17, 2025 (UTC+08). The 12 changes include:

1. Time: Dec. 17, 2025 00:00:00 - Dec. 17, 2025 06:00:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Singapore Zone A
  • Zhangjiakou Zone B/ C/ A
  • Singarpore CloudStone Zone B
  • Manila Zone B
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

2. Time: Dec. 17, 2025 00:15:00 - Dec. 17, 2025 06:15:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Bangkok Zone A
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

3. Time: Dec. 17, 2025 00:31:00 - Dec. 17, 2025 05:31:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Manila Zone A
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

4. Time: Dec. 17, 2025 00:45:00 - Dec. 17, 2025 06:45:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Singapore Zone B/ C/ A
  • Singarpore CloudStone Zone A/ B
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

5. Time: Dec. 17, 2025 00:46:00 - Dec. 17, 2025 05:46:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Kuala Lumpur Zone B
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

6. Time: Dec. 17, 2025 01:00:00 - Dec. 17, 2025 06:00:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Singapore Zone A
  • Singarpore CloudStone Zone B
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

7. Time: Dec. 17, 2025 01:01:00 - Dec. 17, 2025 05:01:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Kuala Lumpur Zone A
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

8. Time: Dec. 17, 2025 01:15:00 - Dec. 17, 2025 06:00:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Singapore Zone B
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

9. Time: Dec. 17, 2025 01:15:00 - Dec. 17, 2025 07:15:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Jakarta Zone B/ A
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

10. Time: Dec. 17, 2025 02:00:00 - Dec. 17, 2025 06:59:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Hong Kong Zone B
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

11. Time: Dec. 17, 2025 02:00:00 - Dec. 17, 2025 07:00:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Hong Kong Zone C/ D/ B
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

12. Time: Dec. 17, 2025 02:15:00 - Dec. 17, 2025 06:59:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Hong Kong Zone C
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.