Service Upgrade

[Network Upgrade] Upgrades on Aug. 14, 2025(Supplement)

Aug 11, 2025

IT Hardware

Effected time

Aug. 14, 2025 12:00:00 - Aug. 14, 2025 18:00:00 (UTC+08)

Changes

To improve service quality and system stability, the infrastructure and network team will perform network equipment upgrades on Aug. 14, 2025 (UTC+08). The changes are Software maintenance/upgrade, cold patch.

Effected scope

  • Virginia Zone B
  • Frankfurt Zone A
  • Virginia Zone B/ A

Description

The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.