To improve service quality and system stability, the infrastructure and network team will perform network equipment upgrades from Aug. 19 to 20, 2025 (UTC+08). The 3 changes include:

1. Time: Aug. 19, 2025 09:00:00 - Aug. 19, 2025 15:00:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Frankfurt Zone A
  • Virginia Zone B/ A
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

2. Time: Aug. 19, 2025 12:00:00 - Aug. 19, 2025 18:00:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Virginia Zone B
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

3. Time: Aug. 20, 2025 00:00:00 - Aug. 20, 2025 06:00:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Singapore Zone A
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.