To improve service quality and system stability, the infrastructure and network team will perform network equipment upgrades from Apr. 24 to 25, 2025 (UTC+08). The 2 changes include:

1. Time: Apr. 24, 2025 08:00:00 - Apr. 24, 2025 14:00:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Frankfurt Zone A
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

2. Time: Apr. 25, 2025 00:00:00 - Apr. 25, 2025 06:00:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Hong Kong Zone C/ B/ D
  • Singapore Alipay Zone C/ B
  • Singapore Zone C/ B/ A
  • Singarpore CloudStone Zone A/ B
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.