Dear Valued Customer,

We sincerely appreciate your continued support for Alibaba Cloud BatchCompute. To further enhance our technical capabilities and service quality, the functionalities of BatchCompute will be integrated into Elastic High Performance Computing (E-HPC) through E-HPC INSTANT

, which deliver a simpler, cost-efficient, and intelligent batch processing experience.

we will discontinue new user registrations for BatchCompute effective May 15, 2025. Existing customers who have already activated the service will remain unaffected and may continue to submit jobs as usual.Please note that all services related to BatchCompute will be fully retired by May 15, 2026, including access to the console, product support, and ticket-based assistance.

We strongly recommend migrating your workloads to E-HPC INSTANT at your earliest convenience to ensure business continuity. Detailed migration guidelines are available in the BatchCompute's documentation.During the transition period, our technical support team will remain available to assist you with the migration process. For inquiries or assistance, please contact our customer service team.

Thank you for your trust in Alibaba Cloud.

Best regards,

Alibaba Cloud Batch Compute Team