Digital Beats: Digital Transformation in the Logistics Industry

Highly Recommended

Global Industry Best Practices on Alibaba Cloud for Logistics and Transportation

This eBook features many logistics and transportation companies and presents how they have used Alibaba Cloud to meet their digital transformation needs.

Learn More
AI Service Dispatch for Field Service Management

Apply the latest Reinforcement Learning AI technology to your Field Service Management (FSM) to obtain real-time AI-informed decision support, improve dispatcher efficiency, and enhance the customer experience.

Learn More
Machine Learning Platform for AI

An end-to-end platform that provides various machine learning algorithms to meet your data mining and analysis requirements.

Learn More

Highly Recommended

Global Industry Best Practices on Alibaba Cloud for Logistics and Transportation

This eBook features many logistics and transportation companies and presents how they have used Alibaba Cloud to meet their digital transformation needs.

AI Service Dispatch for Field Service Management

Apply the latest Reinforcement Learning AI technology to your Field Service Management (FSM) to obtain real-time AI-informed decision support, improve dispatcher efficiency, and enhance the customer experience.

Machine Learning Platform for AI

An end-to-end platform that provides various machine learning algorithms to meet your data mining and analysis requirements.

Supply chain disruptions have been a hot topic during the pandemic. In the logistics industry, many digital transformation efforts have been made to improve supply chain visibility. What are the challenges and what’s been achieved? What’s in the future for the logistics industry?

SPEAKERS

Ken Xu

International Business Industry Solution Architect, Alibaba Cloud Intelligence

Ken Xu is currently a Solution Architect with Alibaba Cloud, taking charge of Media, Gaming and Logistic Industry. Previously worked as Solution Architect and Senior Consultant with IBM GBS Cloud Application Services Service Line. His expertise lies in designing and developing enterprise applications and complex system integrations.
He received an Honours Degree and Master's in Information System from National University of Singapore (NUS).
He is a certified Alibaba Cloud Professional (ACP), AWS Solution Architect Associate, and others.

Nidhi Gupta

CEO and co-founder of Portcast

Nidhi Gupta is CEO and co-founder of Portcast, a next-generation logistics operating system to predict how cargo moves across the world and enable data-driven decisions. A former DHL senior director, Nidhi was responsible for developing new business and customer relationships in the engineering and manufacturing sector across 14 countries in the Asia-Pacific region. Passionate about digitisation and innovation in logistics, she has a strong track record of defining strategic vision and managing transformation programmes, with 10 years of leadership and top management consulting (CXO-level) experience.

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AI Service Dispatch Solution Highlights

Industry-Leading Real-Time AI Dispatch

This solution leverages advanced Reinforcement Learning AI technology to implement real-time AI-informed decision support on service dispatch, enhancing field service efficiency compared to traditional AI solutions in batch mode.
Logistics Expertise

Our service dispatch algorithms are trained from the logistics industry best practices from Cainiao, founded by an Alibaba-led consortium. The algorithms have proved to bring at least a 15% efficiency improvement on deliveries with 99.99% accuracy of arrival.
Robust Cloud Platform

Alibaba Cloud’s robust cloud-native platform provides reliability, scalability, security, high performance, operational excellence, and cost optimization on your service dispatch system. Alibaba Cloud’s powerful machine learning platform powered by Machine Learning Platform for AI can continuously improve algorithm quality.
Quick Implementation

This solution enables you to develop machine learning models with zero coding, allowing you to turn your domain experts into data scientists with little effort. With the highly scalable modular architectures, you can quickly replicate the same service dispatch system to other regions on a weekly basis.

Watch the Previous Episode: Digital Media Revolution

How can FinTech companies survive and thrive in the midst of new challenges and opportunities? Join experts from Alibaba Cloud, InComLend, and TechTarget APAC as they discuss this topic in-depth.

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Six Steps to Implement AI Service Dispatch

Step 1

Data Modeling

Organize your data to build a data model according to your business.

Step 2

Architecture Design

Design a modular architecture for agile deployment.

Step 3

Scalability Implementation

Implement scalability to quickly adapt to load changes and reuse business rules on new scenarios. Replicate the same service dispatch system to other regions on a weekly basis.

Step 4

DevOps Support

Use CI/CD tools for DevOps with end-to-end collaboration services and easy-to-configure scripts.

Step 5

Project Delivery

Deliver projects with agility to meet frequent requirement changes.

Step 6

Continuous Support

Quantify the effect of the AI service dispatch algorithm in real-time to check its efficiency.

Digital Transformation in the Logistics Industry

Digital Beats: Digital Transformation in the Logistics Industry

Highly Recommended

Global Industry Best Practices on Alibaba Cloud for Logistics and Transportation

AI Service Dispatch for Field Service Management

Machine Learning Platform for AI

Highly Recommended

Global Industry Best Practices on Alibaba Cloud for Logistics and Transportation

AI Service Dispatch for Field Service Management

Machine Learning Platform for AI

SPEAKERS

Ken Xu

Nidhi Gupta

AI Service Dispatch Solution Highlights

Industry-Leading Real-Time AI Dispatch

Logistics Expertise

Robust Cloud Platform

Quick Implementation

Six Steps to Implement AI Service Dispatch

A Free Trial That Lets You Build Big!

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