Technology
Indonesia
Enterprise/Public Sector
"Moving from on-premise to the cloud is more than just a shift in infrastructure—it's a leap toward efficiency, agility, and limitless innovation. We leave behind the old burdens and embrace a new speed."
Tito Hadisantoso
General Manager, Information Technology at PT KUT by Kisel Group
About PT. KUT by Kisel Group
PT KUT (by Kisel Group) has grown into a trusted provider of digital solution services, supporting businesses in accelerating their technology and operational transformation. As one of the subsidiaries within the Kisel Group ecosystem, PT KUT focuses on delivering practical, reliable, and scalable digital services, ranging from telecomm and digital product distribution to IT infrastructure management, HR outsourcing, and facility solutions.Behind PT KUT’s presence is Kisel (Koperasi Telekomunikasi Selular), a cooperative established on 23 October 1996 and has continued to evolve for nearly three decades. With more than 6,000 employees spread across 11 regions from Sumatra to Papua, Kisel Group has built a strong operational foundation that enables each of its subsidiaries, including PT KUT to grow and contribute meaningfully to Indonesia’s digital and telecommunications landscape.
Challenge
As PT KUT expanded its digital and IT service portfolios, new challenges started to emerge within its on-premise data center environment:• Increasing complexity in managing legacy infrastructure
• Underutilized compute resources due to aging architecture
• Performance inconsistencies during high-traffic periods
• Limited visibility into cloud and infrastructure spending
To maintain service reliability and stay aligned with future digital initiatives, PT KUT sought a modern, efficient, and scalable technology backbone.
Why Alibaba Cloud
This led PT KUT to choose Alibaba Cloud as a strategic partner, valuing its accessible pricing, enterprise-grade capabilities, and strong alignment with Indonesia’s regulatory and market environment. Alibaba Cloud’s local data centers, compliance readiness, and a dedicated support team offered PT KUT the confidence needed for a smooth and well governed migration.
Architecture
PT KUT migrated its core workloads to Alibaba Cloud, utilizing trusted services such as Elastic Compute Service (ECS), Object Storage Service (OSS), Server Load Balancer (SLB), and MySQL on ECS. With CloudMonitor and Cost Center, PT KUT gained real time operational visibility and clearer financial governance across departments.
Key Results
The migration has achieved measurable improvements:• 32% reduction in cloud infrastructure costs compared to previous on-premise spending
• 99.95% uptime after migration
• Full cost transparency with department-level allocation and reporting
Looking Forward
Looking ahead, PT KUT plans to continue its cloud journey by migrating the remaining on-premise systems and ensuring all new applications are developed directly within Alibaba Cloud environment to maximize scalability, operational agility, and long-term efficiency.
Featured Products
Alibaba Cloud Elastic Compute Service (ECS) provides fast memory and the latest CPUs to help you to power your cloud applications and achieve faster results.
Server Load Balancer (SLB) distributes network traffic across groups of backend servers to improve the service capability and application availability.
Fully managed object storage service to store and access any amount of data from anywhere
Automate performance monitoring of all your web resources and applications in real time
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Snapshot
PT. KUT by Kisel Group modernized its legacy on-premise infrastructure by migrating core workloads to Alibaba Cloud, achieving higher performance, scalability, and cost efficiency. This transformation enables the company to scale its digital services and support future growth initiatives.
Product/Solution Used
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Alibaba Cloud: 2024 Guidebook to AI Solutions for Indonesia
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