PT KUT (by Kisel Group) has grown into a trusted provider of digital solution services, supporting businesses in accelerating their technology and operational transformation. As one of the subsidiaries within the Kisel Group ecosystem, PT KUT focuses on delivering practical, reliable, and scalable digital services, ranging from telecomm and digital product distribution to IT infrastructure management, HR outsourcing, and facility solutions.

Behind PT KUT’s presence is Kisel (Koperasi Telekomunikasi Selular), a cooperative established on 23 October 1996 and has continued to evolve for nearly three decades. With more than 6,000 employees spread across 11 regions from Sumatra to Papua, Kisel Group has built a strong operational foundation that enables each of its subsidiaries, including PT KUT to grow and contribute meaningfully to Indonesia’s digital and telecommunications landscape.

As PT KUT expanded its digital and IT service portfolios, new challenges started to emerge within its on-premise data center environment:

• Increasing complexity in managing legacy infrastructure
• Underutilized compute resources due to aging architecture
• Performance inconsistencies during high-traffic periods
• Limited visibility into cloud and infrastructure spending

To maintain service reliability and stay aligned with future digital initiatives, PT KUT sought a modern, efficient, and scalable technology backbone.

This led PT KUT to choose Alibaba Cloud as a strategic partner, valuing its accessible pricing, enterprise-grade capabilities, and strong alignment with Indonesia’s regulatory and market environment. Alibaba Cloud’s local data centers, compliance readiness, and a dedicated support team offered PT KUT the confidence needed for a smooth and well governed migration.

PT KUT migrated its core workloads to Alibaba Cloud, utilizing trusted services such as Elastic Compute Service (ECS), Object Storage Service (OSS), Server Load Balancer (SLB), and MySQL on ECS. With CloudMonitor and Cost Center, PT KUT gained real time operational visibility and clearer financial governance across departments.

The migration has achieved measurable improvements:

• 32% reduction in cloud infrastructure costs compared to previous on-premise spending
• 99.95% uptime after migration
• Full cost transparency with department-level allocation and reporting

Looking ahead, PT KUT plans to continue its cloud journey by migrating the remaining on-premise systems and ensuring all new applications are developed directly within Alibaba Cloud environment to maximize scalability, operational agility, and long-term efficiency.