The Super App Solution for Telcos can help you upgrade self-service apps to digital lifestyle Super apps. It encapsulates Whale Cloud’s Customer Engagement Enabler for seamless and proactive services throughout the customer journey, DingTalk for online communication functionalities, and mPaaS for telecom ISVs’ easy application development to quickly develop high-quality super apps, enhancing customer engagement and loyalty. This solution leverages capabilities from your business and ecosystem partners to provide one-stop operations to help telcos enhance correlations between mini apps, improve user experience, and build a customer service center for entertainment and socializing for daily digital life.

Based on DingTalk's best practices, we offer a one-stop solution to effectively connect the underlying telecom networking services, Alibaba Cloud infrastructure, rich information and communication technologies (ICTs), APIs, and channel resources to create an enterprise-level digital platform for customers. This platform provides capabilities such as unified communication and collaboration office automation, office automation (OA) capabilities, and role-based employee workbench to stay competitive in the telecommunication market, empowering your customers of all industries for their digital transformation journey.