This topic provides answers to some frequently asked questions about Certificate Management Service.
Pre-sales FAQ about SSL certificates
FAQ about certificate purchase, renewal, and refund
What are the differences between a renewed certificate and a purchased certificate?
How do I change a single-domain certificate that is purchased or issued to a wildcard certificate?
When I purchase a certificate, an error message that indicates an activation failure is returned. What do I do?
FAQ about certificate application and approval
How do I select a method for domain name ownership verification?
What are the possible reasons and solutions for certificate validation failures?
What information is required to apply for a paid certificate?
How do I select a certificate type, certificate brand, and domain name type?
How do I apply for multi-domain certificates or hybrid certificates?
How do I specify domain names that I want to bind to a certificate?
What are the considerations when I apply for a certificate for a domain name?
Is the certificate quota affected after I cancel a certificate application?
How do I apply for and download a certificate after certificate renewal?
What are the considerations for domain names if I want to apply for a certificate?
What are the possible reasons and solutions for certificate approval failures?
FAQ about certificate installation
How do I troubleshoot the issue that the certificate chain of a website is incomplete?
How do I select and configure a certificate to support Apple ATS?
Do I need to reconfigure a root certificate after my SSL certificate expires?
Can I install a single-domain SSL certificate on multiple servers?
The IIS service is inaccessible from Google Chrome after a certificate is installed. What do I do?
How do I check whether my certificate takes effect on browsers?
The ERR_CERTIFICATE_TRANSPARENCY_REQUIRED error is returned by Google Chrome. What do I do?
The IIS service is inaccessible from Google Chrome after a certificate is installed. What do I do?
FAQ about certificate management
How do I view SSL certificate-related operation records within the current Alibaba Cloud account?
What are the limits on appending domain names to a certificate?
Are my certificates affected if I change the enterprise real-name information?
What are the impacts if I do not renew my certificate after it expires?
FAQ about private certificates
Which types of certificates does Matter use?
How do I install the chain of trust for a private certificate in Google Chrome?