This topic describes how to access the Internet Information Services (IIS) service in Google Chrome after an Alibaba Cloud SSL certificate is installed.

Description

After the purchased Alibaba Cloud SSL certificate is deployed on a Windows IIS server, you can access the IIS service only in browsers other than Google Chrome.

Cause

This problem results from the failure to enable the TLS1.2 cipher suite on the IIS server.

Solution

You can solve the problem with the following methods:

  1. Use the optimization tool of IIS cipher suites. Download the ITrusIIS.rar package, decompress it, run the software, select Optimal Configuration, click Apply and restart the server to apply the configuration.
  2. Use the registry file of IIS cipher suites. Download the IIS8.rar package, decompress it, run the software and restart the server to apply the configuration.