All Products
Search
Document Center

Chat App Message Service:Overview

Last Updated:Sep 14, 2024

This topic provides an overview of Messenger and describes its features. This helps you quickly get started with Messenger.

What is Messenger?

Messenger is an instant messaging application developed by Meta Platforms. This application allows users to conduct real-time text chat, send images, videos, and audio, and make video calls over the Internet. Messenger is popular in countries like the United States, India, the Philippines, Vietnam, Thailand, and Indonesia. The application is rapidly expanded to 214 countries and regions and serves over 1 billion users worldwide.

Features

Messenger provides a range of tools and services to help enterprises enhance interaction and engagement with users, increase brand awareness, and drive sales. Messenger offers a comprehensive marketing and sales platform, enabling enterprises to achieve their business goals on social networks with billions of users. Enterprises can use Messenger to communicate with customers in real time. For example, Messenger can be used to provide customer support, automate message responses, process orders, maintain customer relationships, and enhance brand images.

Get started with Messenger

For more information about how to get started with Messenger, see the following topics: