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Chat App Message Service:Material library

Last Updated:Apr 03, 2026

This topic describes how to manage the material library. You can upload, copy, edit, or delete materials.

Prerequisites

Procedure

  1. Log on to the Chat App Message Service console.

  2. In the left navigation pane, click Channel Management.

  3. On the Channel Management page, click a Channel ID or click Manage in the Actions column.

  4. On the channel details page, choose Material Library.

  5. Select a material type to upload, such as Image, Video, Audio, or File.

    Material type

    How to upload

    Image

    1. Click Upload File to upload an image.

    2. Set Resource Name and click OK.

    Note

    On the image list, hover over an image and click the corresponding button to perform the following operations:

    • Copy the image link.

    • Copy the material code.

    • Delete the image.

    Video

    1. Click Upload File to upload a video.

    2. Set Resource Name and Thumbnail, and then click OK.

    Note

    On the video list, hover over a video and click the corresponding button to perform the following operations:

    • View the video. Click the video file to play it. On the video interface, click the 02 icon to download the video or set the playback speed.

    • Copy the video link.

    • Copy the material code.

    • Delete the video.

    Audio

    1. Click Upload File to upload an audio file.

    2. Set Resource Name and Thumbnail, and then click OK.

    Note

    On the audio list, hover over an audio file and click the corresponding button to perform the following operations:

    • Copy the audio link.

    • Copy the material code.

    • Delete the audio file.

    File

    1. Click Upload File.

    2. Set Resource Name and Thumbnail, and then click OK.

    Note

    On the file list, hover over a file and click the corresponding button to perform the following operations:

    • View and download the file.

    • Copy the file link.

    • Copy the material code.

    • Delete the file.

  6. Optional: Select the materials that you no longer need and click Batch Delete to delete them.