After a message is sent, you can use the Chat App Message Service console to view details about sent and received messages, status reports, and bulk sending. This topic describes how to view details about sent and received messages in the Chat App Message Service console.
Query message list
This feature has three tabs: Message List, Batch Sending, and Pending/Failed. You can filter the results on each tab.
Log on to the Chat App Message Service console.
In the left navigation pane, under the OTT Service menu, select OTT Service and then click the sending account name.
On the Send Account Details page, click Message List, and then set the filter criteria to obtain the information that you need.
The page has three tabs: Message List, Batch Sending, and Pending/Failed. The available filters include Business Number, List Type, and Batch ID. The results table includes columns such as Batch ID, Message Type, and Message Template.
The following filters are available on each tab:
Message List: This tab shows both sent and received messages. You can filter the data by Business Number, List Type, Batch ID, User Phone Number, Template Code, and Time Range.
Batch Sending: You can filter the data by Business Number and Time Range.
Pending/Failed: You can filter the data by Business Number and Time Range.
NoteThe time range cannot span multiple months.