All Products
Search
Document Center

Chat App Message Service:Global Variable Management

Last Updated:Sep 07, 2026

Global variables are referenced in message templates to reduce repetitive parameter configuration. You can add, modify, delete, and search for global variables.

Prerequisites

Procedure

  1. Log on to the Chat App Message Service console.

  2. In the left-side navigation pane, choose OTT Service from the OTT Service menu and click the name of a send account.

  3. On the send account details page, click Global Variable Management.

Add a global variable

  1. Click Add Variable.

  2. In the dialog box, configure: Variable Code, Variable Name, Variable Type, and Example.

  3. Click OK.

    Note

    You can then reference this variable in message templates for the current channel.

Modify a global variable

  1. Click Edit in the Actions column.

  2. Modify the variable content.

  3. Click OK.

Delete a global variable

  1. Click Delete in the Actions column.

  2. In the confirmation message, click OK.

Search for a global variable

  1. On the Global Variable Management page, click the search box.

  2. Enter a variable name.

  3. Click the search icon.