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Chat App Message Service:Facebook Pages

Last Updated:Mar 17, 2026

This topic describes how to connect a Facebook Page. You can then send messages to and interact with users through this page.

Prerequisites

Procedure

Follow these steps to connect a Facebook Page.

  1. Go to the Channel Management page. Click the Channel ID of the Messenger channel that you want to manage.image

  2. Go to the Facebook Homepage page and click Connect Account.image

  3. In the dialog box that appears, click Connect to Facebook Page.image

  4. In the embedded logon dialog box, click Continue as the owner of the Facebook Page that you want to connect.image

  5. Select the Facebook Page to authorize and click Continue.image

  6. Review the permissions and then click Save.image

  7. After the page is attached, click Got it.image

  8. After the connection is successful, click OK.image

Public Homepage Management

A Messenger channel can be attached to only one Facebook Page. To manage multiple Facebook Pages, you must create multiple Messenger channels and link a Facebook Page to each channel.

To delete the public homepage, follow these steps:

  1. Go to the Channel Management page. Click the Channel ID of the Messenger channel that you want to manage.image

  2. Go to the Facebook Homepage page, click More Settings > Delete, and in the confirmation dialog box that appears, click OK.

    Important
    • After you delete the Facebook Page, you can no longer use this page to send messages. Proceed with caution.

    • You can restore a deleted public homepage. For instructions, see Procedure.

Webhook settings

For more information about webhook settings, see Introduction to and configuration of message receipts.

Related topics

To design Messenger templates and send Messenger messages, see the following topics: