Smart Logistics

Balance cost and user experience with an automated, digitalized, and intelligent smart logistics solution


Alibaba Cloud, DAMO Academy, and Cainiao (the logistics arm of Alibaba Group) provide a smart logistics solution based on data intelligence and artificial intelligence (AI). This solution simplifies warehousing workloads with automated operations and a full-link management system, accelerates location-based services with high-accuracy address processing capability, and powers high-efficiency dispatch with AI-powered real-time EasyDispatch. These features combine to keep logistics on schedule, robust, and with the pace of customer demands.

  • Industry-Wide Knowledge Empowerment

    Alibaba Group provides market-proven experience and knowledge from a complete business ecosystem based on 20+ years of global e-commerce and logistics business operations.

  • Global Logistics Network Coverage

    Cainiao Network operates a global fulfillment network with nine sorting centers and 500+ logistics partners that can handle one billion packages per day based on Alibaba Cloud’s powerful data intelligence and AI capabilities.

  • Out-of-the-Box Functions

    You can save labor costs and time using our Intelligent Address Recognition and AI-based Dispatch solutions in your business without the complicated process of system redesign and reconfiguration.

Optimize Logistics Performance with Alibaba Cloud


Address Recognition Coverage


Address Recognition Accuracy


Task Dispatching Efficiency Improvement


Average On-Site Travel Time Reduction

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Alibaba Cloud Supports Three Main Scenarios of Logistics

Enterprise Smart Warehouse

Cainiao helps design, build, and operate large-scale automated warehouses. You can automate warehouse daily work with smart hardware (such as automated guided vehicles (AGVs) and unify management of orders, warehouse, transportation, and billing) to synchronize data throughout the logistics chain and facilitate operations. You can monitor warehouse key factors in real-time on customizable dashboards to make high-accuracy forecasts, plan production accordingly, and enable quick troubleshooting to avoid risks in time.

Intelligent Address Recognition

Intelligent Address Recognition is a one-stop high-accuracy address processing service that leverages NLP technology to perform address correction, completion, normalization, structuring, and labeling, providing standard and recognizable addresses in multiple languages. It also provides address services (such as address autocomplete, associated address searching, geocoding and reverse geocoding, and geofencing) to simplify and optimize address recognition and accelerate location-based services.

AI-Based Dispatch

The EasyDispatch solution provides centralized, real-time dispatch services to improve the efficiency and performance of logistics. The dispatch algorithms are trained on industry best practices from Cainiao to achieve optimal results within predefined business restrictions. You can replicate a service dispatch system weekly or develop machine learning models with zero coding with Alibaba Cloud’s robust cloud-native platform and machine learning platform for AI.

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Security and Compliance

We are committed to providing stable, reliable, secure, and compliant cloud computing infrastructure services across major jurisdictions worldwide.
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  • GDPR
  • EU Cloud CoC
  • ISO 27001
  • PCI 3DS
  • SOC Report

Driving Business Success for Global Logistics Customers

Related Resources


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Future-Proofing Singapore's Status as a Global Logistics Hub

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How Can My Logistics Business Deliver in a Disrupted Market with the Cloud?

This article showcases how logistics businesses are turning to the cloud to overcome a wave of challenges and position themselves for success.


Using EasyDispatch to Enhance Accuracy and Time Efficiency for Service and Logistic Industries

This short article summarizes how EasyDispatch improves dispatching efficiency with a case study.


How Big Data Is Helping Logistics Firms Fly High

Learn how big data is driving the logistics and transport industry forward

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