DGW Group started its operation in Indonesia through its pioneering company: PT. Dharma Guna Wibawa was established in 2001 to answer various agricultural challenges. DGW Group is committed to continuing to contribute to advancing agriculture in Indonesia and providing a positive social impact for the people of Indonesia through superior, complete agricultural solution products (such as pesticides, fertilizers, plant seeds, sprayers, and mulch).

DGW Group is ready to be the leading solution for Indonesian agriculture, with the support of manufacturing facilities located in various main areas of Indonesia, more than 1,600 agronomists, 50 leading brands, and a strong distribution network spread throughout Indonesia.

DGW Group realizes digital transformation is one of the company's success factors in facing global challenges. A jump-start is required, particularly to modernize the data center. As a foundation of this initiative, DGW requires several solutions:

● DGW Group is looking to build a robust and scalable infrastructure to host its information system accessed by employees and achieve an enterprise-grade cybersecurity practice

● As an emerging enterprise, many IS/IT operational aspects need to be addressed, such as availability, reliability, and compliance.

● The need for a cost-effective solution that can be adopted gradually is urgently required. Moreover, DGW Group is looking for an IT budget allocation model from a CapEx expense to a predictable, pay-as-you-go model to make an ideal OpEx expense.

● DGW is also looking for a SaaS-based enterprise mail solution with integrated features (such as email management, online calendar, and contact management) to support day-to-day business operations. It should work seamlessly with existing office software applications to achieve better scalability and integration capability.

Alibaba Cloud is the first global cloud provider with data centers in Indonesia. It is the perfect choice for DGW Group, providing strong reliability and availability and fulfilling its compliance requirement. Alibaba Cloud's extensive presence in Indonesia with multiple availability zones also enhances the reliability capabilities of the DGW Group application. DGW Group can achieve 99.95% uptime of its IT infrastructure by outsourcing its data center operation to Alibaba Cloud.

Alibaba Cloud also offers Alimail, an efficient and cost-effective email solution for enterprise users. Alimail provides smart and efficient email management services based on the same security architecture as Tmall and Alipay. DGW Group can achieve 100% email availability through Alimail, secured through various protection provided by Alimail.

DGW Group is implementing multi-layer security using Alibaba Cloud products and services to secure their workload on the cloud. DGW group uses Alibaba Cloud security services in the network layer that enhances protection against DDoS attacks. DGW Group uses Alibaba Cloud to identify, scrub, and filter out malicious web traffic in the application layer. DGW Group uses Alibaba services in the host layer to protect against ransomware, various viruses, and web tampering. DGW Group also uses encrypted traffic between networks on Alibaba Cloud and its office network and network from the Internet to application/workload.

DGW Group utilizes Alibaba’s availability zones in the Jakarta region to achieve a reliable infrastructure. Critical data is replicated synchronously across multiple zones in the Jakarta region. Point-in-time backup is enabled periodically to secure data from unintended data loss.

DGW Group will consistently modernize its data center operation by leveraging Alibaba Cloud’s reputable services to enable excellent delivery and maintainability of its enterprise information systems.