Alibaba Cloud Smart Office Solution

A solution that enables you to redefine your workspace in a smart and easy way

A Perfect Solution for Business Communication

Download and install communication tools based on your business needs to stay in touch with your colleagues and customers anytime, anywhere.

Enterprise-oriented Mailbox
Individual Cloud Storage
Communication Tools
Collaboration Platform
Business Domains

Built on the Robust Cloud Platform of Alibaba Cloud

Alibaba Cloud Smart Office Solution is independently developed by Alibaba Cloud based on the Alibaba Cloud platform. Alibaba Cloud is the only email service provider in the field that provides independent public cloud services and leverages the benefits of cloud platforms.

Easy Email Management

  • Scan QR Code for Auto Logon Feature

  • Change the Email Status to Read or Unread, Mark Important Emails, and Display Non-employee Accounts

  • Write Emails and Add Large Attachments to Emails

  • View the Schedule, Set Recurring Events, and Share the Schedule Across Time Zones

  • Create Architecture-based, Static, or Dynamic Email Groups

  • Review Emails, Manage Permissions, and Transfer Group Management Permissions

Editions and Pricing of Alibaba Mail

  • Key Feature
  • Mailbox Storage
  • Individual Cloud Storage
  • Large Attachment Size
  • Phone Support
  • Message Recovery
  • Standard Edition
  • 100 GB
  • 5 GB
  • 1 GB
  • 24/7
  • 7 Days
  • Advanced Edition
  • 1 TB
  • 10 GB
  • 2 GB
  • 24/7
  • 7 days
  • Number of Users
  • 3<=N<=10
  • 11<=N<=30
  • 31<=N<=50
  • 51<=N<=100
  • 101<=N<=150
  • 151<=N<=200
  • 201<=N<=300
  • 301<=N<=400
  • 401<=N<=500
  • 501<=N<=700
  • 701<=N<=1000
  • N>=1001
  • Standard Edition
  • USD 45.00 per user per year
  • USD 43.20 per user per year
  • USD 41.50 per user per year
  • USD 39.80 per user per year
  • USD 38.20 per user per year
  • USD 36.70 per user per year
  • USD 35.20 per user per year
  • USD 33.80 per user per year
  • USD 32.50 per user per year
  • USD 31.20 per user per year
  • USD 29.90 per user per year
  • USD 28.70 per user per year
  • From USD 13.5 /month
  • Advanced Edition
  • USD 60.00 per user per year
  • USD 57.60 per user per year
  • USD 55.30 per user per year
  • USD 53.10 per user per year
  • USD 51.00 per user per year
  • USD 48.90 per user per year
  • USD 47.00 per user per year
  • USD 45.10 per user per year
  • USD 43.30 per user per year
  • USD 41.60 per user per year
  • USD 39.90 per user per year
  • USD 38.30 per user per year
  • From USD 18 /month

DingTalk : An All-in-One Mobile Workplace

Unified Communications

Organized Contact List

You can check the organizational structure at a glance.
You can communicate with your colleagues easily even without storing their contact information.

Privacy Mode

You can choose whether to disclose your contact phone number to the organization.

Secured Features

Group Management

Contact is automatically removed from the chat once it left the organization.

Watermark Feature

Option to have watermark on the screenshot of the group chat.

Correct Messages & Send Items with Ease

Able to withdraw messages within 24 hours.
Group manager can withdraw the message at any time.


Urgent Messages

Left a message but no reply?
Approval requests that needs to be handled immediately?
DING! to receive immediate response.

Schedule a Meeting

Schedule a meeting in the chat.
DingTalk helps to manage your meeting details.

Calendar Management

Different symbols will be displayed in the schedule.
Clear display of meetings, tasks and schedules.

Smart Workplace


At anytime and anywhere.
Convenient to retrieve the attendance rate of the team.
Easy setting of multiple positions.


Simple mobile approval.
Powerful workflow management.

Alibaba Mail Blocks Spam Effectively

Proprietary Email Solution

Independent research & development.

Spam Recognition

The spam recognition is rate is 99.9999%.

Secured Protection

Able to withstand hundreds of millions of attacks.

Frequency Control

Intelligent dynamic frequency control.

Data Availability

Large-scale data mining and data of nearly ten million users.


Alibaba provides its own anti-phishing database for Taobao system.

A Safe and Reliable Email Platform for Large & Small Businesses

  • ISO 27001

  • The World's First

  • ISO 27000

  • ISO 22301

Easy & Effective Work Management
  • View the structure of the organization at a glance.
  • Easily access to your colleagues without the need to store their phone numbers.
  • Ability to restrict whether the organization can see your contact phone number.
Connecting Contents for Effective Communication
  • All documents, key discussions and meeting agendas are deposited in
  • the “Task Details Page”, records and tasks are structured and linked together,
  • files and information are organized and not worried about being scattered around.
Quantify Work Arrangements &
Allocate Resources Statistically
  • Intuitively understand the work schedule and load of each member,
  • ensuring project planning and resource allocation are reasonable.
Powerful Statistical Reports, Data-driven Improvements
  • Keep abreast of project status and team performance,
  • able to resolve potential risks in a timely manner.
  • Performance evaluation is based on data and provides for a more transparent working environment.


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Hot Selling Products

Alibaba Mail Standard Edition

Ultra Cost Effective Choice

100 GB mailbox storage

1 GB large attachment

5 GB personal online storage

50 MB attachment

Alibaba Mail Advanced Edition

Larger Storage at Reasonable Prices

1 TB mailbox storage

2 GB large attachment

10 GB personal online storage

50 MB attachment


Enterprise Efficient Collaborative Office Tools

Project collaboration (tasks, schedules, files, sharing, chat)

Automated workflow

Enterprise and project statistics

Short Message Service (SMS)

Send messages to millions of users around the world

Global Coverage

Smart Routing


Secure and Stable

Elastic Compute Service g6e.large

General Purpose Instance Family with Enhanced Performance

vCPU/Memory Ratio 1:4

Maximum Intranet Bandwidth 32Gbps

Maximum PPS Capability 24,000,000PPS

Elastic Compute Service c6e.large

Compute Optimized Instance Family with Enhanced Performance

vCPU/Memory Ratio 1:2

Maximum Intranet Bandwidth 32Gbps

Maximum PPS Capability 24,000,000PPS

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