Financial Services
Singapore
SME/Startup
“Alibaba Cloud's rich infrastructure investment in the Asia-Pacific region, continuous efforts in research and development, and an array of comprehensive solutions made it a clear first choice for UQPay.”
About UQPay
UQPay is a payment technology-driven company that provides businesses, customers, and merchants with an open platform and one-stop global payment solutions based on full-scene applications, multi-channel acceptance, and end-to-end connectivity. UQPay was founded in 2015 with an HQ in Singapore and subsidiaries in Hong Kong, Malaysia, and Indonesia.
UQPay is firmly committed to developing innovative and open payment technologies, building unified and aggregated payment connections, and crafting user-friendly payment experiences. The goal is to serve as the dedicated remote payment team for businesses. UQPay extensively and deeply connect with major international card schemes, regional banks, and local payment institutions by adhering to the principles and practices of next-generation open payment platform services. In doing so, UQPay empowers businesses with low-cost, built-in payment data feedback brain and end-to-end value chain penetration in payment transactions, continuously fuelling and driving the growth of the business intelligence ecosystem.
Challenge
As a digital payment platform, UQPay faced a number of challenges to maintain strong competitiveness. One of the essential requirements was to be constantly available and secure, with robust technical support. Additionally, regulatory risks are the biggest threat to FinTech, and UQPay had to adhere to a complex set of regulations. Compliance can be a daunting process to undertake, but it is essential for ensuring the safety and security of users' data.
Another challenge that UQPay faced was rapid user growth. In the past, when the platform hit maximum capacity, there were periods of downtime that resulted in missed transactions and customer frustration. Service disruptions threatened to damage the brand's reputation, so UQPay needed a solution that could scale with its growth.
Why Alibaba Cloud
Alibaba Cloud's rich infrastructure investment in the Asia-Pacific region, continuous efforts in research and development, and an array of comprehensive solutions made it a clear first choice for UQPay. Alibaba Cloud's database active-active mode ensures high availability, which was essential for UQPay's mission to be constantly available. Additionally, Alibaba Cloud's data centers adhere to the highest security standards and comply with strict regulatory requirements. This gave UQPay the peace of mind that its users' data was safe and secure.
Many customers worldwide recognize the ease of use, extensive security, and stability of the Alibaba Cloud platform. This reassured UQPay's decision to partner with Alibaba Cloud. UQPay was confident about achieving its goals with Alibaba Cloud's support.
Architecture
UQPay leveraged several Alibaba Cloud products to overcome its challenges and achieve its goals. UQPay used Elastic Compute Service (ECS) to scale capacity based on real-time traffic, Server Load Balancer (SLB) to efficiently handle traffic spikes during peak times, and NAT Gateway was used to enable cross-zone disaster recovery.
UQPay handles massive volumes of data with high elasticity and low cost using Alibaba Cloud's database solutions. UQPay used ApsaraDB for RDS was used to support scalability needs and Data Transmission Service (DTS) to manage data synchronization activities.
UQPay used Alibaba Rabbit MQ service to address issues that occurred in the open-source version, simplifying the multiple management complexity of asynchronous messaging.
Looking Forward
The partnership between UQPay and Alibaba Cloud has demonstrated the power of collaboration in overcoming challenges and achieving remarkable results. UQPay leveraged Alibaba Cloud's scalable infrastructure, advanced security measures, and global network to transform global payment solutions, ensuring seamless and secure transactions for businesses and end-users alike. Together, UQPay and Alibaba Cloud are driving innovation in the payment industry, poised to shape the future of digital payments worldwide.
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Snapshot
UQPay utilizes Alibaba Cloud's multiple products and database solutions to maintain strong competitiveness, comply with local regulations, and ensure reliable services to users during peak demand periods.
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