Managed Service Partner Program

Join the Alibaba Cloud Managed Service Partner Program to provide customers with an end-to-end, full cloud experience

What is the Alibaba Cloud MSP Program?

The Alibaba Cloud Managed Service Partner program refers to partner program who participate Alibaba Cloud international MSP partner program, and authorized by Alibaba Cloud to provide independent consulting &plan & design, integration & delivery and managed services. Alibaba Cloud MSP can apply to cover public cloud or hybrid cloud, depending on detail contract contents.

MSP by Verticals and Workloads

There are a variety of verticals and workloads our MSP partners focuses, and more is coming in short future. Alibaba Cloud MSP provides delivery or managed service to customers

  • Hybrid Cloud

    ZStack and Apsara stack

  • Middle Office

    Data Middle Office and Business Middle Office

  • Security

    Anti-DDoS and other security solutions

  • Database

    PolarDB and other leading database products

  • Network

    Global Acceleration and other solutions

  • SAP

    SAP HANA

  • Cloud Migration

    Migration workloads onto clouds from on premise

  • ICP

    For customers who wants to do business in China

MSP Partner Onboarding Request

On top of channel partner requests, MSP partners need to meet below requests

Healthy Business

Legal and healthy business and financial status

Technical Capability

Capable of demonstrating candidate capability in consulting, migration, delivery, and managed service

2-3 Case Studies

Can provide information, such as top focused verticals, top customers, and 2-3 case studies, to provide MSP candidate capability

Qualified Validation

Pass Alibaba Cloud MSP validation interview

MSP Onboard Process

1

Apply and Complete Channel Partner Program application

2

Submit MSP program application to Alibaba Cloud for qualification review

3

Qualified candidates will submit the MSP validation list and join the official review

4

Candidates will sign the MSP contract and will be listed as Alibaba Supplier

5

Start your journey as an MSP Partner

MSP Benefits

Marketing Support

  • Obtain an Alibaba Cloud MSP partner certificate
  • Listed as an Alibaba Cloud MSP partner in the ACPN portal for branding
  • Promote Alibaba Cloud products and solutions as an Alibaba Cloud MSP partner

Technical Support

  • Partial reimbursement for ACP certification expenses
  • Technical support for partner-led vertical solutions
  • Alibaba Cloud senior SA support on key projects

Enablement Support

  • Enablement on products and general solution
  • Enablement on expertise area, including ZStack
  • Customized enablement for key MSP

FAQs

1. FAQ Question 1: I am not an Alibaba Cloud channel partner now. Can I apply to the MSP program directly?

Channel partner program is base program of Alibaba Cloud Ecosystem. Candidates need to apply channel partner program first in order to use channel platform, which will be very important for MSP partner.

2. FAQ Question 2: I am a Tier 2 reseller of a distributor. Can I apply to the MSP program?

Sure. Tier 2 reseller under Alibaba Cloud distributor can also apply MSP program after they sign ACPN term with Alibaba Cloud.

3. FAQ Question 3: Who should I contact regarding the MSP program?

You can always find support from your Alibaba Cloud partner BD, or write mail directly to ACPN_Admin@list.alibaba-inc.com

Still have questions about MSP Program?

Contact us at ACPN_Admin@list.alibaba-inc.com