This e-commerce solution for retail supports the demands of your business in three models: business-to-consumer (B2C), business-to-business-to-consumer (B2B2C), and online-to-offline (O2O). Use this solution to achieve e-commerce success and speed up your time to market, reaching a new level of creativity, inclusivity, and success.
This solution provides you a set of out-of-the-box Alibaba Cloud services and remote hands-on trainings. Alibaba Cloud experts support you through the application of cloud resources to the launch of platform deployment. Simply set up essential accounts, you can implement an effective omnichannel customer experience to empower your retail business.
Time to Market
This solution supports three business models: business-to-consumer (B2C), business-to-business-to-consumer (B2B2C), and online-to-offline (O2O). Alibaba Cloud experts have rich experience in streamlining your omnichannel retail business. You can launch a B2C platform in 5 days; you can launch a B2B2C or an O2O platform less than 25 days.
Remote Delivery and Training
Alibaba Cloud allows you to implement this solution from a complete remote way with world class quality support and assistance. You can conduct resource planning, cloud deployment, cloud platform delivery, and cloud operation trainings from anywhere in the world.
How It Works
B2C retailers that sell products or services directly to the consumer are expecting to expand their business across the offline as well as online channels, and are looking for a complete solution of online business processing.
This solution provides retailers complete online business capabilities. Retailers can showcase and promote their products, receive orders, and arrange deliveries; allow their customers to browse products, add products to carts, make an order, check out, and evaluate products through PC or mobiles; connect their customers; conduct business operation analysis by interactive visual interfaces; and eventually grow their customer base.
B2B2C is an e-commerce model that combines B2B and B2C. B2B2C enterprises need technology partners to provide a solution offering a dedicated online marketplace intermediary for third party brands and retailers, supporting B2B2C enterprises to expand their business.
In addition to support all features that the B2C solution supports, this B2B2C solution enables B2B2C enterprises to build and operate an online platform, where third party merchants can enter and sell products to customers.
A lot of retailers look forward to adopting store pickup and local delivery solutions, which can not only help them build an online ordering system but also help them utilize artificial intelligence algorithms to better schedule deliveries to guarantee freshness.
This O2O solution integrates online with offline, supports retailers to build an e-storefront for their offline stores, implement online payment and reliable delivery, and more. This solution also enables retailers to leverage social media marketing to attract more customers and boost sales.
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