"By migrating to Alibaba Cloud, Align has improved the customer experience for the doctors in their network and it has increased the reach to doctors in cities throughout Asia."
Align Technology is a global medical device company that is changing lives through better smiles. Align designs and manufactures the Invisalign® system, an advanced clear aligner system, and iTero® intraoral scanners and services. Align’s products help dental professionals achieve the clinical results they expect and deliver effective, cutting-edge dental options to their patients. Align is reimagining and reinventing the way orthodontic and restorative treatment is presented and delivered to millions of people around the world through their network of Invisalign-trained doctors.02
With growth opportunities across Asia, Align Technology needed a digital solution that could increase data speed, performance and security in order to reach more doctors and their patients. One of the most significant doctor needs required Align Technology to provide a robust storage and database solution that enabled them to keep track of patient data while also keeping the personal information secure.03
By using Alibaba’s Cloud Content Delivery Network (CDN), more doctors are able to access and update their patient records quickly and effectively. Align is also using Alibaba ECS across seven data centers throughout Asia. Align has continually used Alibaba Object Storage Service (OSS) and a few database products for patient data to run performance analytics, market research, and redefine business metrics. Another reason why Alibaba Cloud was the right choice for Align is the overall Alibaba ecosystem. As the medical industry becomes more digitized and mobile, having a presence on Alibaba's platforms such as Amap, Fliggy, Taobao, Alipay, Cainiao and Tmall saves time and resources because it’s not necessary to redevelop applications for different platforms or internal applications.04
Why Alibaba Cloud
By migrating to Alibaba Cloud, Align has improved the customer experience for the doctors in their network and it has increased the reach to doctors in cities throughout Asia. Align is continuing to collaborate with Alibaba to better to serve its customers and bring more smiles globally.