The Pandemic: Human-centric Workforce Model

Designing the Future of Work

With about fifteen million citizens of the United States leaving the workforce, reductions or shortages in talent in the United States are at a decade high.

There's a widening difference in the demand and supply for digital talent in parts of Europe, China, India and the United States. About 14 or more G-20 nations could lose $11.5 trillion worth of cumulative growth in GDP if this widening gap continues. Surely, this is scary. However, it's also intriguing to realize that something drastic could happen to the way we work.

The sudden lifestyle shift created by the pandemic is an obvious example of this. The typical work design experienced a rather sudden shift. However, the advent of COVID-19 has also seen an increase in value for digital talents.

At the same time, it has given leaders in the world of business a special chance to switch from a location-centric model of work centered around the limitations of the industrial era, and to build jobs around a human-centric model focused on the prevailing demands for digital talents to deliver needed business goals.

Human-centric work design focused on flexibility and empathy gives a feeling of being in control to workers and enhances employee enthusiasm and productivity. It also enables companies to be more attentive to the demands of their customers and increases productivity and resistance to processes that could disrupt organizational structure. The benefits also extend to cost reduction in a number of areas, including real estate and travel.

In fact, the human-centric design can be advantageous to both workers and companies. However, it needs executives to commit to taking advantage of a remote workforce strategy, especially for IT teams. For several businesses, this means correcting the old ideologies or myths surrounding working remotely.

Myths Surrounding Pandemic Remote Work

Let's look at some of the myths surrounding the increased rate of remote work brought about by the pandemic.

1. Myth: Working Remotely Will Soon Become a Thing of the Past

Prior to the pandemic, businesses had their employees work in person in a work design centered around physical locations. During the pandemic, companies quickly decided to have their employees work from home. Still, there are a number of business frontrunners who believe in a traditional worksite, yet the pandemic has shown this not to be the case.

Businesses failing to adjust to this new normal are finding it challenging to survive in a world now driven by the changes brought about by the pandemic.

2. Myth: Working from Home Will Cause Declining Productivity

A larger number of leaders in managerial positions claim the productivity of remote workers are debatable. However, what they are really saying is that they really need their workers to be productive.

In actuality, remote workers thrive on flexibility. Presented data shows radical flexibility, however it's highly dependent on trust, empathy and empowerment.

Post-pandemic: Remote and Hybrid Workforce Models

In reality, reverting to the traditional work design is surely not the way forward as data and time has shown. Companies cannot survive in these challenging periods without flexible workforce models. Organizations need to rethink and come up with strategies that will bring the most return in this pandemic-driven era. A hybrid workforce model is often efficient for some companies as some staff can afford to work from home. The remote workforce model has been adopted by many companies and has been determined to yield equally great results as employees working onsite.

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