What is the Difference Between Intelligent Automation and Hyperautomation?

Many people are left wondering how intelligent automation and hyperautomation differ after hearing experts outline the advantages of both types of digital process automation. Are these two ideas merely synonyms, or are there distinct differences between them and the advantages they offer to businesses?

The only way to attain the agility and efficiency needed to keep up with the speed of the corporate world is through automation. By the end of 2022, concurrent AI-powered automation across all business lines and IT operations are expected to have a close to $3 trillion global economic impact, according to IDC.


The growth of AI-powered automation tools and platforms throughout the business and IT landscape is mainly due to intelligent automation and hyperautomation. Both of these pertain to the use of automation to make operations more efficient by utilizing cutting-edge innovations. These technologies aid in enhancing the caliber of customer experience as well as the consequences of automation.


Robotic process automation (RPA), artificial intelligence, and deep learning are the main components of intelligent automation. To swiftly identify, validate, and automate as many business and IT tasks as possible, businesses use hyperautomation, a business-driven, disciplined strategy. As a result, efforts to achieve hyperautomation frequently involve intelligent automation.


What is Intelligent Automation?


Intelligent automation comprises the application of automation technologies like artificial intelligence, business process management (BPM), machine learning (ML), and robotic process automation (RPA) to scale and automate processes within businesses.


The market has reacted favorably to intelligent automation because it streamlines procedures, increases operational effectiveness, and gives staff more time to concentrate on what matters most. Additionally, it can handle complicated activities in real-time and greatly streamline operations, opening up fresh opportunities for value creation and long-term growth.


The Advantages of Intelligent Automation


By optimizing corporate procedures using core automation and artificial intelligence technologies, intelligent automation (IA) generates optimization and propels commercial success. Businesses can do the following due to IA:



● Increase productivity and increase the workforce to save costs.
● Improve quality and accuracy of processes and data by using standardized procedures, methods, and intelligent business process management (IBPM).
● Enhance the client experience by giving quicker service, better-quality goods, and more precise answers to questions.
● Uniform methods for security, documentation, and many other procedures, address compliance and regulations.
● Adapt to alterations in the market and environment. (Turbulent markets and shifting workforce habits brought on by disruptors like the COVID-19 epidemic are driving the transformation in many business industries.)

What is Hyperautomation?


The practice of automating everything within an enterprise that can be automated is known as hyperautomation. The goal of hyperautomation is to use intelligent process automation, which comprises AI, RPA, and other tools to function without human involvement, to drive efficiency across a company.


To provide higher-quality automation using data from diverse sources, hyperautomation frequently uses additional technologies, such as intelligent document processing (IDP), natural language processing (NLP), and optical character recognition (OCR).  Modeling is frequently used to enhance operations and assess the effects of automation. This is known as the “digital twin” or “digital twin organization” (DTO).


The Advantages of Hyperautomation


For firms wishing to change their business model, hyperautomation offers several advantages. By automating manual procedures and getting rid of those that are repetitive, it streamlines company processes. A company can lower expenses and accomplish jobs quickly, accurately, and consistently via hyperautomation.


Hyperautomation, which streamlines internal business and technological processes, ultimately promotes digital transformation. Through quicker reaction times, more precise information, quicker time to market, and numerous other good outcomes that directly affect the user and consumer experience, hyperautomation enhances the consumer experience.

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