All Products
Search
Document Center

Alibaba Mail:Introduction to Alibaba Mail

Last Updated:Aug 25, 2022

This topic describes some features of Alibaba Mail.

Alibaba Mail is the only email service provider (ESP) in the industry that supports public cloud services. It provides smart and efficient email management services based on the same security architecture as Tmall and Alipay. Alibaba Mail integrates features such as email management, online calendar, and contact management, and works seamlessly with existing office software applications to achieve better scalability and integration capability. This service offers enterprise users a brand-new collaboration software solution.

Alibaba Mail Feature List

Features of Alibaba Mail

Basic Configurations

Mailbox capacity

100GB(Standard Edition)

1TB(Advanced Edition)

Personal online storage

5GB(Standard Edition) 10GB(Advanced Edition)

Large attachment

1GB(Standard Edition)

2GB(Advanced Edition)

Attachment

50MB(Standard Edition) 50MB(Advanced Edition)

Benefits

Safe and stable

Alibaba Cloud independently develops an email system based on the Apsara distributed system computing platform.

Green and reliable

The spam filtering rate is greater than 99.9% and the misjudgment rate is less than 0.1%. The mail virus detection and killing rate is greater than 99.9%, and the user perception degree is less than 0.1%.

Security

Anti-collision database, brute-force cracking, weak password scanning, complex password policies, remote login reminders, two-factor authentication and confidential emails; O&M operations are connected to security risk control log audit, and illegal operations will be subject to security audit. Mail Data Transmission Service supports forced SSL encryption, and mail data is encrypted and stored.

Collaboration

Deeply integrated with DingTalk, the address book of email can be synchronized with Dingtalk structure; use DingTalk to login email directly, and new emails can penetrate the DingTalk chat; and the meeting invitation can initiate DingTalk conference call with one-click operation.

Exclusive overseas channel

Intelligent DNS and overseas leased lines meet the requirements of customers for stable sending and receiving of overseas emails.

Professional operations

20 years of professional enterprise email operation experience to serve more than 2,000,000 enterprise users.

User Features

Email settings

Login log, the operation of sending, receiving and deleting mail query, mail arrival reminder setting, signature setting, holiday automatic reply, receiving rules, self-service forwarding, black and white list, anti-spam, mail reading, etc.

Mobile client

Dedicated mobile client which can fully support for IOS and ANDROID phones.

Unusual logon notification

The abnormal logon of the mailbox is immediately reminded to protect mailbox security.

Shortcut key function

Alibaba Mail naturally have some popular functions of today's internet products, such as @, -p, -d, which can directly mention someone in the body of the mail, this combination can quickly send emails to colleagues in their department.

Quick navigation

Not only does Alibaba Mail support quick access to all unread emails in a large number of emails from "unread emails" directory, but it can also help users quickly find boss's emails through the quick navigation bar.

Email confidential mode

Send emails and attachments in confidential mode to protect sensitive information. Features include: email watermark, setting of validity period of emails and the email will not be visible after validity period, and prohibiting forwarding, copying and downloading.

Mail proxy

Add other email accounts to collect and send emails.

Multi-window mode

Users can read emails, write emails, and set up mailboxes in multiple windows at the same time, making work more efficient.

Quick Follow Bar

Drag frequently used folders, tags, and applications to the quick follow bar to improve the efficiency of email filtering.

To-Do

To-do reminder and delegate follow-up won't let users miss every link related to work.

Calendar reminder

The calendar reminder function can regularly synchronize reminders with the computer through the mobile phone according to users' needs.

Meeting management

Check idle status of participants and meeting rooms, book meeting rooms, invite and notify participants.

Schedule management and sharing

Leaders authorize schedules to secretaries and individuals share schedules to colleagues.

Online storage

Provide file backup, synchronization, and sharing services including personal network disk and shared network disk.

Email Recall

Make it easy to recall emails sent by mistake.

Attachment adding

The local files on the computer can be uploaded directly by dragging them to the attachment add area.

Group single display

When sending mass mail, each recipient can receive one-on-one, which reflects care and protects the recipient's email address information.

Star contact

Users can quickly check emails with star contact.

Full-text search

Intelligent full-text search in the cloud allows users to quickly find important information such as required emails and contacts.

Session mode

The browsing mode of classifying emails by subject shows the flow of related emails in the same conversation.

Dual time zone

Users can use dual time zones to view the schedule when traveling.

Security settings

Set a security question and secure mobile phone. If users have an abnormal login in the mailbox, they will be reminded by SMS. If users forget their password, users can use SMS message verification to retrieve password (Users need to purchase Alibaba Cloud Message Service).

File sharing

The mail system has become a knowledge management and sharing system by sharing files with colleagues at any time.

Suspected spam reminder

For blocked spam, the system will remind users every day to avoid missing important emails. Users can easily turn on and off the reminder function as needed.

Synchronously save sent emails

All sent emails can be automatically saved in the "sent item" folder of the mailbox in Webmail, and the mails sent through any computer or client can be automatically saved.

Email labels

Add multiple category labels to emails which makes email management personalized, and view all emails with the same label at any time.

Management Features

Email archive

Users can save incoming and outgoing emails and retrieve them quickly if users delete them by mistake.

Mail Transfer

Transfer the email to the on-the-job employee when the mailbox of the resigned employee is deleted.

Security settings reset

When the mobile phone bound to the employee' s email account expires and the security answer is forgotten, the administrator can reset it in time, bind valid information, and obtain security messages immediately.

Email monitoring

Users can set monitoring accounts and monitored accounts to improve enterprise management efficiency.

Custom administrators

Set administrators with different levels and permissions to improve enterprise management efficiency.

Self-service password retrieval

Click "Forgot Password" on the login page to reset the password through the bound secure mobile phone or secure questions.

Logon restrictions

Set logon IP address can effectively control the logon entry of the account to ensure that emails are transmitted in a secure environment.

Enterprise recycle bin

It is easy to retrieve emails deleted by mistake, and mail management is safer and more assured.

Email migration

Easily migrate emails from original service provider to new enterprise mailbox.

Logon page settings

Login template selection, custom background image, display enterprise LOGO, display enterprise profile, etc.

Batch creation of department accounts

If the company has a large number of personnel and departments, the members and departments can be listed in Excel tables, then use one-click import which makes the creation fast and efficient.

Email sending Restrictions

Members in the domain can be restricted from sending emails to exterior domains to improve enterprise email security.

Dynamic mail group

Email group members are dynamically updated with changes in department to improve enterprise management efficiency.

Mail group settings

Enterprise value-added features of email groups: sensitive word management, domain whitelist, and email group approval whitelist.

Domain black and white list

The black and white list settings for whole domain. The blacklist blocks harassing emails from specified mailboxes. The whitelist prevents important emails from being blocked by the anti-spam system.

Custom enterprise LOGO

Add company LOGO in email page to maintain unity with enterprise image.

Security center

View mode displays accounts that may be at risk.

Alias management

Domain alias and account alias make email management more convenient.