This article compares the features of different Alibaba Mail versions.
1. Standard edition
The Standard Edition is a comprehensive solution for daily business needs. It includes typical enterprise email features such as mail archiving, mail monitoring, and mail audit, and is suitable for businesses of all sizes.
For details, see Alibaba Mail purchase process.
2. AI exclusive edition
The AI Premium Edition is ideal for enterprises. It enables efficient collaboration with features like AI-powered writing, smart reply, smart translation, and smart tags. This edition includes all features of the Standard Edition and provides additional benefits.
Note: This image illustrates the basic information for each version.
See the Alibaba Mail purchase process.
Version differences
Feature/edition | Basic edition (Discontinued) | Standard edition | AI premium edition | ||
Specifications | |||||
Number of users | Starts at 5 accounts. No account limit. Annual subscription required. | Starts at 3 accounts. No account limit. | |||
Mailbox capacity | 5 GB/user | 20 GB/user | 50 GB/user | 500 GB/user | 5 TB/user |
Large attachment transfer | / | / | / | 16 GB/user | 32 GB/user |
Enterprise drive capacity | / | / | / | 20 GB | 200 GB |
Personal drive | / | / | / | 5 GB/user | 32 GB/user |
After-sales service | |||||
Online support | 24/7 | ||||
Phone support | 24/7 | ||||
Email services | |||||
Internal sending quota | Unlimited | Unlimited | Unlimited | Unlimited | |
External sending quota | Designed for standard business communication; excludes spam and promotional emails. | ||||
Overseas delivery channel | Global multi-node relay for accelerated delivery and higher deliverability. | ||||
Admin functions | |||||
Basic account management | Supported | Supported | Supported | Supported | Supported |
Public contacts | Supported | Supported | Supported | Supported | Supported |
Distribution list | Supported | Supported | Supported | Supported | Supported |
Account alias | Supported | Supported | Supported | Supported | Supported |
Batch settings | Supported. Allows individual account settings and batch configuration via import/export. | ||||
Account recycle bin | Supported | Supported | Supported | Supported | Supported |
Two-factor authentication for native clients | Supported | Supported | Supported | Supported | Supported |
Native client access restriction | Supported | Supported | Supported | Supported | Supported |
Third-party client login management | Support | Supported | Supported | Supported | Supported |
Secure login IP | Supported | Supported | Supported | Supported | Supported |
Mandatory periodic password change | Supported | Supported | Supported | Supported | Supported |
Weak password blocklist | Supported | Supported | Supported | Supported | Supported |
Blocklist/allowlist | Supported | Supported | Supported | Supported | Supported |
Mail rules | Supported | Supported | Supported | Supported | Supported |
Anti-spam settings | Supported | Supported | Supported | Supported | Supported |
IP login restriction/IP blocklist | Supported | Supported | Supported | Supported | Supported |
External sender reminder | Supported | Supported | Supported | Supported | Supported |
Risky link warning | Supported | Supported | Supported | Supported | Supported |
Activity query | Supported | Supported | Supported | Supported | Supported |
Data statistics | Supported | Supported | Supported | Supported | Supported |
Security statistics | Supported | Supported | Supported | Supported | Supported |
Admin roles | Supported | Supported | Supported | Supported | Supported |
Edit company information | Supported | Supported | Supported | Supported | Supported |
Domain management | Supported. Subdomain count (the multi-domain feature requires a subscription of 10 or more accounts): | ||||
UI customization | Supported | Supported | Supported | Supported | Supported |
Email migration | Supported | Supported | Supported | Supported | Supported |
Sending settings | Supported | Supported | Supported | Supported | Supported |
Mailbox delegation (grant access to other users) | Supported | Supported | Supported | Supported | Supported |
Message recall | Supported | Supported | Supported | Supported | Supported |
Mailbox recycle bin | Supported | Supported | Supported | Supported | Supported |
Meeting room management | Supported | Supported | Supported | Supported | Supported |
User features | |||||
Supported | Supported | Supported | Supported | Supported | |
Address book | Supported | Supported | Supported | Supported | Supported |
Calendar | Supported | Supported | Supported | Supported | Supported |
Drive | Supported | Supported | Supported | Supported | Supported |
Set default from address | Supported | Supported | Supported | Supported | Supported |
Set sender name | Supported | Supported | Supported | Supported | Supported |
Set profile picture | Supported | Supported | Supported | Supported | Supported |
Authenticator app | Supported | Supported | Supported | Supported | Supported |
Security questions/security phone | Supported | Supported | Supported | Supported | Supported |
Activity log | Supported | Supported | Supported | Supported | Supported |
Login device management | Supported | Supported | Supported | Supported | Supported |
POP settings | Supported | Supported | Supported | Supported | Supported |
Read receipt | Supported | Supported | Supported | Supported | Supported |
Set reply-to address | Supported | Supported | Supported | Supported | Supported |
Custom display settings | Supported | Supported | Supported | Supported | Supported |
Incoming mail rules | Supported | Supported | Supported | Supported | Supported |
Vacation responder | Supported | Supported | Supported | Supported | Supported |
Blocklist/allowlist | Supported | Supported | Supported | Supported | Supported |
Auto-forwarding | Supported | Supported | Supported | Supported | Supported |
Add other email accounts | Supported | Supported | Supported | Supported | Supported |
Signature | Supported | Supported | Supported | Supported | Supported |
New mail notification settings | Supported | Supported | Supported | Supported | Supported |
Language settings | Supported | Supported | Supported | Supported | Supported |
Time zone settings | Supported | Supported | Supported | Supported | Supported |
Theme settings | Supported | Supported | Supported | Supported | Supported |
Email templates | Personal templates only | Personal templates only | Personal templates only | Personal templates only | Personal and enterprise templates |
Groups | / | / | / | Supported | Supported |
Email archiving | Supported (Paid add-on) | Supported (Paid add-on) | Supported (Paid add-on) | Supported (Paid add-on) | Supported |
API open platform | / | / | / | Supported | Supported |
Custom organization address book fields | / | / | / | / | Allows creation and sorting of custom fields for the organization address book. |
Integrations | |||||
AD integration | / | / | / | Supported (Paid add-on) | Supported |
DingTalk integration | / | / | / | Supported | Supported |
AI Features | |||||
Smart compose | / | / | / | Limited-time trial | Supported |
Smart reply | / | / | / | Limited-time trial | Supported |
AI translation | / | / | / | / | Supported |
AI-enhanced gateway | / | / | / | / | Supported (Paid add-on) |
Data security and compliance | |||||
Email DLP watermark | / | / | / | / | Supported |
S/MIME | / | / | / | / | Supported |
Advanced activity log (URL clicks, address book queries, etc.) | / | / | / | / | Supported |
Third-party gateway integration | / | / | / | / | Supported |
Third-party SSO integration | / | / | / | / | Supported |
Global distributed deployment (Store data on multiple nodes worldwide under a single domain) | / | / | / | / | Supported |