This topic describes how to transfer Alibaba Mail to another Alibaba Cloud account.
1. Logon to the Alibaba Cloud account that is used to purchase the email service, enter the Alibaba Mail Console, select the domain name of the mailbox that you want to transfer and click Transfer.
2. On the Business Transfer page, enter the Alibaba Cloud logon account of the other party, trigger the system to send a verification code to the mobile phone number bound to the current Alibaba Cloud account, and enter the verification code.
3. After you enter the logon name of your Alibaba Cloud account, the system will automatically identify the mobile number that is bound to the account. You can check whether the mobile number is correct and complete the transfer.
Note: The Alibaba Cloud account that receives the transfer must have a payment method added. Otherwise, the transfer will fail.
The following scenarios do not support transfer:
Email expiration (it is recommended to renew first).
Transfer to the agent account.
Attention: The Alibaba Cloud account receiving the transfer must have already added a payment method, otherwise the transfer will fail.