Server Remote Access - Alibaba Cloud Developer Forums: Cloud Discussion Forums

clouduser_2017
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Server Remote Access

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More Posted time:Aug 9, 2017 9:06 AM
Our VM servers in Aliyun cannot be remoted since last Friday, no matter using VNC / RDP or SSH. No remote access button on console page. Please help!

shhanshan
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Posted time:Aug 21, 2017 16:33 PM
Please submit a ticket via  https://workorder-intl.console.aliyun.com/#/ticket/createIndex, and provide instance ID or public IP which can not be login via VNC or ssh/RDP.
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