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QuickBooks not seeing Mapped Device

More Posted time:May 24, 2022 17:44 PM
When I open QuickBooks to where I had it mapped previously, it's currently not even showing me a drive. What do I do? (earlier it was mapped to our Q Drive)
Need help!

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1st Reply#
Posted time:May 24, 2022 18:12 PM
Method 1: Turn On Network Discovery
The Network discovery in Turned off mode will contribute to QuickBooks does not show mapped drives. Hence you have to turn it on and then proceed to the next steps.

First, you need to type the setting on the search box and click on the Settings
Now click Sharing Options.
In further screen, click and expand the Privatenetwork
Make sure these two options are selected – Turn on network discoveryand Turn on Automatic Setup of network-connected devices.
Now click Save Changesand move to the next step.

Method 2: Map a Network Drive in Windows
Follow the steps below as per the version of Windows 7/8/10 you are using. These steps will help you remapping so that you can fix the issue QuickBooks 2020 not showing mapped drives.

For users with Windows 7:
Press the Windowskey on your keyboard.
Now choose Computeroption from the list.
Click the Toolstab from the menu bar. (Alternatively, press Alt to unhide the menu bar)
Now select Map Network Drive.
Further, a new window will open.
Now click the box adjacent to Drive.
And now, select the unused Drive from the list.
After that, you need to click Browse.
And now, navigate to the network location where QuickBooks files are stored.
You can also try mapping with server IP Address if the UNC path is not working.
Click Ok> Finish.
Now you will find that unused drive will become a network drive.
Try to reopen the application and verify if these steps fix QuickBooks 2019 not showing mapped drives error.

For users with Windows 8 and Windows 10:
Type PCin the search box, on your computer.
Now click the option This PC from the result list.
Right-click Networkon the left side panel.
And then select Map Network Drive from the drop-down menu.
Now you need to click the box in front of Drive and select the unused drivefrom the list.
Click the Browse
Now you need to choose the location where QB company is stored.
Alternatively, you can try to access server IP Address if finding trouble in the UNC path.
Click Okand then click Finish.

Now you can try to open the QuickBooks Cloud with a newly mapped network drive.

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2nd Reply#
Posted time:Jun 2, 2022 13:21 PM
Hello Friend,

You can try this method, It worked for me.

Obtain IP and DNS address automatically

Sometimes the users have selected to obtain the IP address and DNS manually, which results in QuickBooks not showing mapped drives. Follow the steps given here to set it to receive the address automatically.


1- Search and open Settings on your computer.

2- Now click Change Adapter Options.

3- Further, the Network Connection window will open.

4- Right-click on the Ethernetoption and select Properties from the drop-down list.

5- Click the Networking

6- Now ✔mark on Internet Protocol Version 4 (TCP/IPv4).If it’s already tick ✔marked, then uncheck and recheck the box.

7- Click the Properties

8- In the IPV 4 properties window, make sure to click Obtain an IP address automatically and Obtain DNS server address automatically.

9- Then click- Ok.


Still, You issues not fixed, you can check Top quickBook repair tools free and paid:

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3rd Reply#
Posted time:Jun 27, 2022 22:12 PM
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Posted time:Aug 18, 2022 18:53 PM
There are certain pointers that need your attention. Note that the stoner can guide a particular participatedfolder.However, also the stoner can fluently guide that particular C drive, but not the subfolders, If the customer on PC 2 has participated the C drive with the PC. The stoner will further have to right- click the company train brochure and if the stoner is unfit to discover the counterplotted network drive volition, also the stoner should scroll overhead and find more significant position flyers . In case the stoner is making use of QuickBooks hosting, also he she is recommended to check with the pall admin of the counterplotted drive.

In case the company train is available in a analogous PC where QuickBooks is being used, also it's suggested to open the record from the information document’s drive.