Flame
Intern
Intern
  • UID11293
  • Fans0
  • Follows0
  • Posts2
Reads:113Replies:1

[Others]ECS windows instance blank screen

Created#
More Posted time:Apr 26, 2021 23:41 PM
Kindly help, my windows instance has nothing in it, just blank screen, no start menu or any program. it says persistent blank screen is because the computer is in sleep mode but i've done all i could to access windows desktop environment to no avail. i have done vnc>ctrl+alt+del to wake it up>enter administrator password>welcome user, But its back to showing blank screen.

Cloudy
Administrator
Administrator
  • UID63
  • Fans24
  • Follows1
  • Posts183
1st Reply#
Posted time:Apr 27, 2021 18:15 PM
Dear Flame,
You could create a ticket in your Alibaba Cloud console and our postsales team will help you with that. Here's the link:
https://www.alibabacloud.com/help/doc-detail/47605.htm
Thank you.
Guest