shoaib
Intern
Intern
  • UID10088
  • Fans0
  • Follows0
  • Posts1
Reads:1105Replies:3

[products]payment declined from american express card

Created#
More Posted time:Aug 25, 2020 16:44 PM
Hello I am from outside china. I have faced an issue. When I purchase a product or training course then give me message payment declined. Invalid transaction. What should I do. How can i get rid of this situation? Please give me solution.

Cloudy
Administrator
Administrator
  • UID63
  • Fans25
  • Follows1
  • Posts186
1st Reply#
Posted time:Aug 25, 2020 17:59 PM
Dear shoaib,

Please create a ticket in your Alibaba Cloud console and our team will help you with that. You can refer to the below link for the instruction of creating ticket: https://www.alibabacloud.com/help/doc-detail/47605.htm#ticketThank you.

KhurramRahim
Assistant Engineer
Assistant Engineer
  • UID10426
  • Fans0
  • Follows0
  • Posts71
2nd Reply#
Posted time:Feb 9, 2021 18:00 PM
please use this link for generate ticket


 https://www.alibabacloud.com/help/doc-detail/47605.htm#ticket

KhurramRahim
Assistant Engineer
Assistant Engineer
  • UID10426
  • Fans0
  • Follows0
  • Posts71
3rd Reply#
Posted time:Feb 16, 2021 2:03 AM
please use this link
Guest