[products]Free Trial giving persistent error message

Hi, I've signed up for Alibaba Cloud yesterday but I'm still unable to give my Free Trial a try. Anytime I try to sign up for "ECS Burstable Type t5" (the 12 months free trial option) I get the following error message in a popup screen:

"Sorry, your operation failed. Please try again or change your configurations."

I tried to change configurations and set the datacenter to other locations but it didn't help.

Dear chico,
Thank you for your question.You can click on  https://www.alibabacloud.com/contact-sales. Complete and submit the form in it and our exclusive business advisor will get back to you soon.

Hi, thanks for your response, but even filling that form doesn't work. The submit button does nothing.

I can't try this service, so  I can't be willing to pay for it eventually... Almost giving up.

Not sure why the submit button is not working for you... Can you let us know what browser are you using?
Check it again by trying it on a different browser (Chrome incognito mode or Firefox private window)...


Also, on the link, under the "Call Us Now", contact numbers are provided for various Country/Region, have you tried calling on it?

Hi. I'm using Firefox in private window already (also tried non private). I can't use another browser for this, so this is the only one I'll be using.

I saw the contact numbers, but I'm not in any of the regions listed, so I simply ignored it, since the form is better suited for global communication.

I am having the same problem, both on creating a ECS and using the Contact Sales (Which the button 'submit' doesnt work)
Sorry, your operation failed. Please try again or change your configurations.

https://prnt.sc/s75lm9

You need to verify the account first and add a payment method before ordering the free trial.

I have already added a payment method. (PayPal)

is your account verified? also add a backup method Credit Card.

Im also getting the message Sorry, your operation failed. Please try again or change your configurations.
I even adden two payment methods. Still not working.

Same error, does not work in any region, have applied as individual and enterprise, have valid credit card on system and it does not work.

I wrote couple of mail and call in.... .

mails no reply for 36 hours.
Call  - ask me to wait. . .  .

Should response faster.... .

Same case, "Sorry, your operation failed. Please try again or change your configurations."
- I'm trying it on a different browser (Chrome incognito mode or Firefox private window).
- I'm Add payment
- I verified account
still ""Sorry, your operation failed. Please try again or change your configurations."
why alicloud is completely ignoring this.? we need best experience at the begining.
Very suck, in fact, I was not excited at the beginning!!!

I solved this problem after several attempts. Now I'm looking for a way to create a server. I'm configuring the ESS, but I see a sum of several thousand dollars. How to create a server for free?