Created#More Posted time:Nov 6, 2019 23:52 PM
i create cpanel for email server . but i cant send email. can i get refund from alibabacloud ?
i using subscription
1st Reply#Posted time:Nov 7, 2019 1:51 AM
Hi, you can get a refund for your product.
Please contact the Support team and they can do that for you. Please remember there would be a couple of conditions for a refund, like a product to be purchased in the previous few days (sometimes 5, and for some services 15), and must not be using a credit or a like.
Please reach out to the Support team and generate a ticket for your refund.
A couple of topics to explore would be: https://topic.alibabacloud.com/refund.html